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For Companies At a Glance
- Tasks: Support individuals in accessing healthcare and improve their health outcomes.
- Company: Join Waythrough, a leading mental health and social support charity.
- Benefits: Enjoy 27 days of annual leave, rising to 32, plus a competitive salary.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: NVQ Level 3 in Health & Social Care or equivalent, with relevant experience.
- Other info: Full UK driving license required; dynamic team environment with growth opportunities.
The predicted salary is between 25110 - 32090 £ per year.
Contract Type: Fixed term
Role Type: Employment
Hours: Full time
Application deadline: Monday, February 9, 2026 - 00:00
Based: South Tyneside
Salary: £25,110 to £32,090 Per Annum
Location: Tyne and Wear
Role description: Project Support
Health Navigator Location: South Tyneside
Working Hours: 37 hours per week
Contract Type: Fixed Term - 6 Month
Salary: £25,110 - £32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
The Role
We are looking to recruit a highly motivated Health Navigator to work alongside South Tyneside Adult Recovery Service (STARS) and local partners to improve health outcomes for individuals in South Tyneside, particularly those who sit within inclusion health groups and may be socially excluded and/or experience multiple overlapping risk factors for poor health.
The most important things you’ll bring to this role are your positive attitude, enthusiasm, integrity and ability to use initiative as well as your belief in our ambition to reduce barriers and improve experiences ensuring individuals have better access to health and care services.
You will provide case management support to individuals to have better access to healthcare, improving experiences and reducing barriers. You will be required to facilitate service user access to treatment services, community assets and resources to increase health capital, ensuring that service users are informed about their options and opportunities.
Key Accountabilities
- Engage individuals across South Tyneside providing a range of health advice, guidance and interventions to enable engagement with health-related support within the service and the community.
- Manage an agreed service user caseload, providing assessment, care planning, and ongoing interventions where required to improve health outcomes.
- Facilitate service user access to treatment services, community assets and resources to increase health capital, ensuring that service users are informed about their options and opportunities.
- Work in collaboration with South Tyneside Adult Recovery Service to support access to structured treatment for those appropriate, offering support to engage where needed.
- Work closely and collaboratively within the multi-disciplinary team across internal and external partnerships, providing advice and information about the service offer as well as attendance at MDT and reviews.
Essential Criteria
- NVQ Level 3 in Health & Social Care (or above or equivalent) or willingness to complete a Level 3 qualification with 2 years or more of relevant experience.
- Knowledge and understanding of the issues facing people who have multiple disadvantages.
- Experience of keeping effective records including documenting relevant information onto a management information system.
Please note due to the nature of this role, a full UK driving license and access to a vehicle is essential.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year.
Health Navigator in South Shields employer: VONNE (Voluntary Organisations' Network North East)
Contact Detail:
VONNE (Voluntary Organisations' Network North East) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Navigator in South Shields
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those connected to South Tyneside. Attend local events or online webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching Waythrough and understanding their mission. Be ready to discuss how your experience aligns with their goals of improving health outcomes for individuals in South Tyneside.
✨Tip Number 3
Showcase your skills! During interviews, highlight your case management experience and your ability to engage with diverse groups. Use specific examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Waythrough.
We think you need these skills to ace Health Navigator in South Shields
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Health Navigator role. We want to see your enthusiasm for improving health outcomes in South Tyneside!
Showcase Relevant Experience: Don’t forget to mention any relevant experience you have, especially in health and social care. We’re looking for someone who understands the challenges faced by those in inclusion health groups, so share your insights!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your message better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need there!
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Health Navigator and the specific challenges faced by individuals in South Tyneside. Research Waythrough and its mission to improve health outcomes for those in inclusion health groups. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your relevant experience in health and social care, especially any case management or support roles you've held. Use specific examples to illustrate how you've helped individuals overcome barriers to accessing healthcare. This will demonstrate your ability to fulfil the key accountabilities of the role.
✨Emphasise Teamwork
Collaboration is key in this role, so be ready to talk about your experience working within multi-disciplinary teams. Share examples of how you've effectively communicated and collaborated with colleagues and external partners to achieve positive outcomes for service users.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about the types of challenges the Health Navigators face or how success is measured in this position. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
