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Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline: Wednesday, August 6, 2025 – 17:00
Based: Gateshead
Salary: £31,500 Per Annum
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Manager
Your Voice Counts deliver high quality independent advocacy services that support people with a range of health and social care needs. We are looking for a Senior Advocate to support our Advocacy team, and to help us ensure delivery of an effective, high-quality service. The Advocacy team provides a range of advocacy services across the North East including non- statutory and statutory advocacy roles to clients under the Mental Health Act, the Mental Capacity Act, the Care Act and DOLS legislation.
As Senior Advocate, you will line-manage a team of advocates and be responsible for providing support, developing your team, and managing performance. You will work closely with our Head of Advocacy to review, maintain and improve the quality of our advocacy services, including analysing data and producing reports. You will support the effective and timely allocation of referrals, and you will be a point of contact for queries about our advocacy services.
You will also be expected to manage your own caseload of advocacy referrals. This will involve meeting with clients, professionals and other stakeholders and ascertaining and representing your client’s wishes, views and beliefs. As such, the role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.
This opportunity would be ideal for a manager experienced in supporting teams within a health and social care context who is looking to move into the field of advocacy, or an experienced advocate looking to move into management. We have a strong track record in supporting our employees to develop the skills and experience they need to deliver their roles.
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VONNE (Voluntary Organisations' Network North East) Recruiting Team