Involvement and Insight Officer

Involvement and Insight Officer

Part-Time 16400 - 19000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with local communities to improve health and care services through user feedback.
  • Company: Healthwatch North Tyneside, the independent champion for health and social care.
  • Benefits: Competitive pro-rata salary, flexible working, and a chance to make a real difference.
  • Why this job: Be a voice for your community and help shape local health services.
  • Qualifications: Experience in engaging with service users and building relationships.
  • Other info: Part-time role with opportunities for personal growth and learning.

The predicted salary is between 16400 - 19000 £ per year.

Role Type: Employment

Hours: Part time

Application deadline: Sunday, March 1, 2026 - 23:59

Based: North Tyneside

Location: Tyne and Wear

Salary: £27,428 Pro Rata

Salary Type: Fixed

Role description: Officer funded for 2 years initially, 30 hours per week. Based in Wallsend with travel across North Tyneside and home working opportunity. Salary: £27,428 (pro-rata) plus benefits - pay award expected in new financial year.

Interviews – Week of 9 March 2026

Start date – As soon as possible

This is a fantastic opportunity to support local people to improve local health and care services. You will do this by listening to service users’ and residents’ views and feedback and involving them in identifying service improvements.

Could this be you?

  • You have experience engaging with service users and their supporters to bring about change.
  • You can develop relationships with stakeholders quickly and support them to involve service users and their supporters.
  • You are passionate about improving local health and care services through user involvement and co-design approaches.
  • You are curious and keen to learn.

Healthwatch North Tyneside is the independent champion for health and social care in North Tyneside. Our aim is to reach people across all communities to improve health and social care services in North Tyneside.

If you would like an informal discussion about this varied and rewarding role, contact Paul Jones at p.jones@hwnt.co.uk or 0191 263 5321.

Involvement and Insight Officer employer: VONNE (Voluntary Organisations' Network North East)

Healthwatch North Tyneside is an exceptional employer dedicated to improving local health and care services through community engagement. With a supportive work culture that values employee input and development, staff enjoy flexible working arrangements and opportunities for professional growth. Located in the vibrant area of North Tyneside, employees can make a meaningful impact while enjoying a collaborative environment that prioritises the voices of service users.
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Contact Detail:

VONNE (Voluntary Organisations' Network North East) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Involvement and Insight Officer

✨Tip Number 1

Get to know the company! Research Healthwatch North Tyneside and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in improving local health and care services.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make connections.

✨Tip Number 3

Prepare for those interviews! Think about how your past experiences align with the role of Involvement and Insight Officer. Be ready to share specific examples of how you've engaged with service users and brought about change.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in North Tyneside.

We think you need these skills to ace Involvement and Insight Officer

Stakeholder Engagement
User Involvement
Co-design Approaches
Relationship Building
Communication Skills
Curiosity
Adaptability
Feedback Analysis

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Involvement and Insight Officer. We want to see how you can engage with service users and improve local health services, so don’t hold back!

Show Your Passion: Let your enthusiasm for improving health and care services shine through in your written application. We love candidates who are genuinely passionate about user involvement and co-design approaches, so share your story!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!

How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)

✨Know Your Stuff

Make sure you understand the role of an Involvement and Insight Officer. Familiarise yourself with Healthwatch North Tyneside's mission and values, and think about how your experience aligns with their goals. This will help you demonstrate your passion for improving local health and care services.

✨Engage with Examples

Prepare specific examples from your past experiences where you've successfully engaged with service users or stakeholders. Think about challenges you faced and how you overcame them. This will show your ability to bring about change and build relationships effectively.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the role, the team, and the projects you'll be involved in. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.

✨Show Your Curiosity

Demonstrate your eagerness to learn and grow in the role. Talk about any recent developments in health and social care that interest you, and express your desire to stay updated on best practices. This will highlight your commitment to continuous improvement.

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