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- Tasks: Lead and manage a team to support individuals in need of housing assistance.
- Company: Join Shelter, a passionate organisation fighting for the right to a safe home.
- Benefits: Enjoy 30 days annual leave, enhanced family policies, and interest-free travel loans.
- Why this job: Make a real impact in your community while working in a supportive and inclusive environment.
- Qualifications: Experience in staff management and working with disadvantaged individuals is essential.
- Other info: This role is part-time, based in South Tyneside, with a contract until December 2027.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: Contract / Temporary
Role Type: Employment
Hours: Part time
Application deadline: Monday, July 21, 2025 – 23:30
Based: South Tyneside
Salary: £37,181 Pro Rata
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Manager
Salary: Grade 5 – £37,181 per annum pro rata
Contract: Fixed term from June 2025 – end of December 2027
Hours: Part time – 30 per week
Location: Newcastle/South Tyneside
Closing date: Monday 21st July 2025 at 11.30 pm
Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub.
About The Role
The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.
About You
You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About The Team
Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.
We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
Safeguarding Statement
Safeguarding is everyone\’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How To Apply
Please click ‘Apply for Job’ on the advert. You are required to fill in an application form with responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.
- Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.
- Experience and knowledge of delivering and managing support contracts/projects.
- Experience of working with people experiencing multiple disadvantage.
- Experience of working in a multi-disciplinary context with partners, community groups and other agencies.
Apply for this job
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Housing Team Leader employer: VONNE (Voluntary Organisations' Network North East)
Contact Detail:
VONNE (Voluntary Organisations' Network North East) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Team Leader
✨Tip Number 1
Familiarise yourself with the Housing First principles, as this role heavily relies on them. Understanding how these principles apply in practice will not only help you in the interview but also demonstrate your commitment to the values of Shelter.
✨Tip Number 2
Network with professionals in the housing and support services sector. Attend local events or join online forums where you can connect with others who have experience in similar roles. This could provide you with valuable insights and potentially even a referral.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your skills in staff management and service delivery. Use the STAR method to structure your responses, focusing on situations that highlight your leadership and problem-solving abilities.
✨Tip Number 4
Research Shelter's recent initiatives and projects in the North East. Being knowledgeable about their work will allow you to engage in meaningful conversations during the interview and show that you are genuinely interested in contributing to their mission.
We think you need these skills to ace Housing Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Team Leader position. This will help you tailor your application to highlight relevant experiences.
Use the STAR Format: When addressing the 'About You' section, structure your responses using the STAR (Situation, Task, Action, Result) format. This will provide clear and concise examples of your experience related to each point.
Highlight Relevant Experience: Focus on showcasing your experience in staff management, casework support, and working with disadvantaged individuals. Be specific about your achievements and how they relate to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Team Leader. Familiarise yourself with the Housing First principles and how they apply to the role, as this will show your commitment and knowledge during the interview.
✨Prepare STAR Examples
Since the application requires you to provide examples in the STAR format, prepare specific situations where you've demonstrated your experience in staff management, casework support, and working with disadvantaged individuals. This structured approach will help you articulate your experiences clearly.
✨Research Shelter's Values
Shelter is committed to social justice and inclusivity. Research their mission and values, and think about how your personal values align with theirs. Be ready to discuss how you can contribute to their goals during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, challenges faced by the Housing First Service, or opportunities for professional development. It shows your genuine interest in the role and the organisation.
