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- Tasks: Support individuals in accessing healthcare and improve their health outcomes.
- Company: Join Waythrough, a leading mental health and social support charity.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: NVQ Level 3 in Health & Social Care or equivalent experience required.
- Other info: Flexible working environment with a focus on inclusion and accessibility.
The predicted salary is between 25110 - 32090 £ per year.
Contract Type: Fixed term
Role Type: Employment
Hours: Full time
Application deadline: Monday, February 9, 2026 - 00:00
Based: South Tyneside
Salary: £25,110 to £32,090 Per Annum
Location: Tyne and Wear
Role description: Project Support Health Navigator
Working Hours: 37 hours per week
Contract Type: Fixed Term - 6 Month
Salary: £25,110 - £32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough: Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
The Role: We are looking to recruit a highly motivated Health Navigator to work alongside South Tyneside Adult Recovery Service (STARS) and local partners to improve health outcomes for individuals in South Tyneside, particularly those who sit within inclusion health groups and may be socially excluded and/or experience multiple overlapping risk factors for poor health.
The most important things you’ll bring to this role are your positive attitude, enthusiasm, integrity and ability to use initiative as well as your belief in our ambition to reduce barriers and improve experiences ensuring individuals have better access to health and care services.
You will provide case management support to individuals to have better access to healthcare, improving experiences and reducing barriers. You will be required to facilitate service user access to treatment services, community assets and resources to increase health capital, ensuring that service users are informed about their options and opportunities.
Key Accountabilities:
- Engage individuals across South Tyneside providing a range of health advice, guidance and interventions to enable engagement with health-related support within the service and the community.
- Manage an agreed service user caseload, providing assessment, care planning, and ongoing interventions where required to improve health outcomes.
- Facilitate service user access to treatment services, community assets and resources to increase health capital, ensuring that service users are informed about their options and opportunities.
- Work in collaboration with South Tyneside Adult Recovery Service to support access to structured treatment for those appropriate, offering support to engage where needed.
- Work closely and collaboratively within the multi-disciplinary team across internal and external partnerships, providing advice and information about the service offer as well as attendance at MDT and reviews.
Essential Criteria:
- NVQ Level 3 in Health & Social Care (or above or equivalent) or willingness to complete a Level 3 qualification with 2 years or more of relevant experience.
- Knowledge and understanding of the issues facing people who have multiple disadvantages.
- Experience of keeping effective records including documenting relevant information onto a management information system.
Please note due to the nature of this role, a full UK driving license and access to a vehicle is essential.
What We Offer:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility:
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Health Navigator employer: VONNE (Voluntary Organisations' Network North East)
Contact Detail:
VONNE (Voluntary Organisations' Network North East) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Navigator
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those connected to Waythrough. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching common questions for Health Navigator roles. Think about how your experience aligns with the job description and be ready to share specific examples.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let your enthusiasm for improving health outcomes shine through. They want to see your commitment to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waythrough team.
We think you need these skills to ace Health Navigator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Health Navigator role. We want to see your enthusiasm for improving health outcomes in South Tyneside!
Showcase Relevant Experience: Don’t forget to mention any relevant experience you have, especially in health and social care. We’re looking for someone who understands the challenges faced by those with multiple disadvantages, so share your insights!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Health Navigator and the specific challenges faced by individuals in South Tyneside. Research Waythrough’s mission and values, and think about how your experience aligns with their goals.
✨Showcase Your Experience
Prepare to discuss your relevant experience in health and social care, especially any work you've done with disadvantaged groups. Use specific examples to illustrate how you've made a positive impact in similar roles.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of cases you might handle, and how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
✨Demonstrate Your Soft Skills
As a Health Navigator, your ability to communicate effectively and empathise with service users is crucial. Be ready to share examples of how you've used these skills in past roles, particularly in challenging situations.
