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- Tasks: Lead HR and operations to shape a thriving, inclusive workplace culture.
- Company: Join a values-driven organisation making a real impact in the community.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Be a key player in fostering a supportive and high-performing environment.
- Qualifications: Experience in HR strategy, employee relations, and UK employment law.
- Other info: Dynamic role with significant influence on organisational culture and operations.
The predicted salary is between 40000 - 43000 ÂŁ per year.
The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission. As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive. They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.
Main Responsibilities
- Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.
- Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.
- Support organisational change, growth and service development from a people and systems perspective.
- Oversee HR function, policies, and efficient working practices.
- Support managers with HR responsibilities and staff development.
- Ensure effective recruitment, onboarding, and talent management.
- Foster an inclusive, diverse, and well‑being‑focused culture.
- Manage HR systems, technology, and budgets.
- Ensure HR policies, procedures and practices are legally compliant, up‑to‑date and consistently applied.
- Support managers to build confident, fair and values‑led people management capability.
Facilities And Office Management
- Oversee office, facilities, and repairs to ensure a safe environment.
- Manage supplier contracts, IT, and communication systems.
- Supervise facilities and operations staff.
- Ensure cost‑effective procurement and budget management.
Organisational Operations And Compliance
- Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.
- Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.
- Maintain oversight of organisational assets and information management systems.
Essential Skills & Experience Needed For The Role
- Experience of building inclusive and diverse workplaces.
- Ability to develop HR strategies that support business objectives and workforce planning.
- Strong knowledge of UK employment law and HR best practices.
- Experience supporting managers with employee relations and performance issues.
- Ability to engage and influence stakeholders at all levels, with a people‑first approach.
- Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement).
- Experience of contributing to senior decision making.
- Ability to analyse, critique and evaluate business data and insights.
- MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.
- Influential with the gravitas to effectively help shape the organisation.
- Significant management or supervisory level HR experience.
Desirable
- Experience working in a charity or values‑led organisation.
- Experience supporting organisational growth or change.
- HR or management qualification (e.g. CIPD or equivalent).
Head of HR and Operations in Gateshead employer: VONNE (Voluntary Organisations' Network North East)
Contact Detail:
VONNE (Voluntary Organisations' Network North East) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of HR and Operations in Gateshead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR and operations field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about shaping an inclusive workplace, be ready to discuss how your experience aligns with their mission. We want to see you shine and show us how you can contribute to a positive environment!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your HR strategies and how they support business objectives. Think about specific examples from your past roles that demonstrate your ability to lead and influence stakeholders. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Head of HR and Operations in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of HR and Operations role. Highlight your experience in building inclusive workplaces and developing HR strategies that support business objectives.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about shaping organisational culture and how your values align with ours. Be specific about your achievements in HR and operations.
Showcase Your Leadership Style: In your application, give us a glimpse of your coaching and enabling approach. Share examples of how you've supported managers and fostered a high-performing workplace where staff feel valued and trusted.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Head of HR and Operations role. Familiarise yourself with the organisation’s mission and values, and think about how your experience aligns with their goals. This will help you demonstrate that you’re not just a fit for the role, but also for the culture.
✨Showcase Your People Skills
Since this role is all about building an inclusive and high-performing workplace, be ready to share specific examples of how you’ve fostered diversity and inclusion in previous positions. Highlight your coaching approach and how you’ve supported managers in developing their teams.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific HR challenges or operational issues. Think through potential scenarios related to employee relations, compliance, and organisational change. Practising your responses will help you feel more confident during the interview.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the organisation’s current HR strategies and future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you as well.