At a Glance
- Tasks: Provide essential admin support to help deliver vital community services.
- Company: North East Counselling Services, a supportive and community-focused organisation.
- Benefits: Part-time hours with a competitive salary and a welcoming work environment.
- Other info: Great opportunity for career growth in a dynamic and friendly setting.
- Why this job: Join a team that makes a real difference in people's lives every day.
- Qualifications: Strong organisational skills and a passion for supporting others.
The predicted salary is between 16523 - 16523 £ per year.
Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline: Sunday, August 9, 2026 - 12:00
Based: Gateshead
Salary: £24,454 Pro Rata
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Administration
About The Role
Location: HLF House, Blaydon Upon Tyne.
Hours: 25 hours weekly
Contract: Permanent (subject to 6 month probationary period)
Salary: £16,523.00 per annum (pro rata of FTE £24,454.04)
Main Duties and Responsibilities
- The Administration Officer will provide essential administrative support across a range of functions to help North East Counselling Services run effectively and ensure counsellors can focus on delivering high-quality services.
- To ensure the timely and accurate allocation of all newly referred and self-referred clients, to suitable NECS employed, associate or probationer counsellors, in line with NECS’ allocation policies and procedures.
- Provide day-to-day administrative support to the management team.
- Support HR, finance, communications, and business processes.
- Assist with reception duties, greeting clients, booking appointments and handling enquiries (in person, by phone, and online).
- Maintain accurate records on our internal systems (including Counsel360).
- Support counsellors with room bookings, data input, and general admin needs.
- Help ensure the premises are well-maintained and welcoming.
- Provide secretarial support for meetings when required.
- Supporting other administration staff and activities across the business, as required, to ensure an effective, efficient and timely service.
This role is a great opportunity for someone with strong organisational skills who enjoys working in a supportive team and contributing to the delivery of vital community services.
About You
- We’re looking for someone who is organised, adaptable, and enjoys supporting others.
- Brings warmth and empathy, while remaining professional.
- Works well in a team but can also take initiative.
- Wants to contribute to a supportive, community-focused organisation.
Closing date: Sunday 9th August at 12 midnight.
Interviews will be held week commencing 17th August 2026.
Administration Officer in Gateshead employer: VONNE (Voluntary Organisations' Network North East)
VONNE is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the community. With a supportive work culture, opportunities for professional development, and a focus on employee growth, working as a Dementia Care Navigator in Sunderland offers the chance to contribute to vital services while enjoying a fulfilling career. The organisation values innovation and collaboration, ensuring that every team member feels valued and empowered in their role.
Contact Details:
VONNE (Voluntary Organisations' Network North East) Recruitment Team
