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- Tasks: Support families affected by domestic abuse through advice, advocacy, and engaging activities.
- Company: Join Acorns, a compassionate team dedicated to making a difference in North Tyneside.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team culture.
- Why this job: Make a real impact in children's lives while working in a trauma-informed environment.
- Qualifications: Strong communication skills and experience with vulnerable groups are essential; knowledge of domestic abuse is a plus.
- Other info: DBS check required; applications welcome from all community sections.
The predicted salary is between 23690 - 25235 £ per year.
Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline: Friday, July 25, 2025 – 17:00
Based: North Tyneside
Salary: £23,690 to 25,235 Per Annum
Salary Type: Salary Scale
Location: Tyne and Wear
Role description: Project Support
Location: Office-based in North Shields
Responsible to: CEO
Hours: 22
Salary: £23,690 – £25,235 (pro-rata for part-time hours)
Are you passionate about supporting children and young people affected by domestic abuse? Do you want to make a real difference through therapeutic support in a trauma-informed, child-centred environment? Join Acorns as a Family Support Worker.
About The Role
We are seeking a Family Support Worker, to help to develop, organise and deliver high-quality family support services in North Tyneside and Northumberland. You will be providing expert practical advice, advocacy and emotional support to parents and carers referred to Acorns, including organising and hosting events and activities to support those affected by domestic abuse. You will manage cases, provide input into service delivery, and provide support to volunteers.
Key Responsibilities
- Offer individual support, advice, and advocacy to parents and carers, helping them navigate services and reduce isolation while improving emotional wellbeing.
- Work with the team volunteers to create and deliver enrichment and engagement activities for parents and carers.
- Manage a personal caseload, maintain accurate records, gather feedback, and contribute to evaluations through reports, case studies, and outcome summaries.
- Contribute to the ongoing development of the service by identifying areas for improvement, supporting new initiatives, and working collaboratively with team members to enhance support for parents and carers.
- Uphold equal opportunities, respect diversity, and participate in training to enhance professional development and service quality.
About You
We’re looking for someone with:
- Excellent interpersonal, communication, and advocacy skills, with the ability to work in a non-judgemental and empowering manner.
- Proven experience working with vulnerable client groups, including casework, advocacy, and multi-agency collaboration. Strong understanding of domestic violence, child protection, legal frameworks, and local socio-economic factors.
- Capable of managing time effectively, handling pressure, meeting deadlines, and maintaining high standards, with flexibility to work outside standard hours when needed.
- Confident in using IT systems and CRM databases for accurate record-keeping, data management, and report writing.
- Self-motivated, creative, and team-oriented with a strong commitment to equal opportunities, confidentiality, and the empowerment of individuals.
Knowledge of domestic abuse, experience in multi-agency working and skills in group work and analytical report writing are desirable, but not essential.
Why join us?
This is a fantastic opportunity to be part of a compassionate, impact-driven team. You’ll enjoy flexible working arrangements and autonomy in your role, opportunities for professional development and training, a supportive environment and team culture, and the chance to help shape our systems for the better.
Travel may be required for meetings or training, and a DBS check will be necessary due to case involvement.
Application Details
Closing date: Friday 25th July
Interviews: w/c Monday 11th August
We warmly welcome applications from all sections of the community and are committed to equal opportunities.
Ready to apply? Call us on 0191 349 8366 or email admin@acornsproject.org.uk to request the full job description and candidate pack. We’ll invite you to send us your CV and a short supporting statement outlining your experience and fit for the role.
If you are committed to empowering children and young people and supporting their families, and want to be part of a team making lasting change, we’d love to hear from you.
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Family Support Worker employer: VONNE (Voluntary Organisations' Network North East)
Contact Detail:
VONNE (Voluntary Organisations' Network North East) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families affected by domestic abuse. Understanding these issues will help you connect better with the team and demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the field of family support and domestic abuse. Attend local events or workshops to meet people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience with vulnerable client groups in detail. Think of specific examples where you've made a positive impact, as this will showcase your skills and suitability for the Family Support Worker position.
✨Tip Number 4
Research Acorns and their approach to family support. Being knowledgeable about their values and services will allow you to tailor your conversation during the interview, showing that you're genuinely interested in joining their team.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Family Support Worker position. Tailor your application to highlight how your skills and experiences align with what Acorns is looking for.
Craft a Compelling Supporting Statement: In your supporting statement, clearly outline your relevant experience working with vulnerable groups, your understanding of domestic abuse, and your advocacy skills. Use specific examples to demonstrate your capabilities and how they relate to the role.
Highlight Relevant Skills: Make sure to emphasise your interpersonal, communication, and case management skills in your CV. Mention any experience with multi-agency collaboration and your ability to work in a non-judgemental manner, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this field.
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Show Your Passion
Make sure to express your genuine passion for supporting children and young people affected by domestic abuse. Share personal stories or experiences that highlight your commitment to making a difference in their lives.
✨Demonstrate Your Skills
Prepare to discuss your interpersonal, communication, and advocacy skills. Use specific examples from your past work with vulnerable client groups to illustrate how you've successfully navigated challenges and provided support.
✨Understand the Role
Familiarise yourself with the key responsibilities of a Family Support Worker. Be ready to talk about how you would manage a caseload, organise events, and collaborate with volunteers to enhance support services.
✨Highlight Teamwork and Flexibility
Emphasise your ability to work as part of a team and your flexibility in handling various tasks. Discuss any experience you have in multi-agency collaboration and how you adapt to changing circumstances in a supportive environment.
