At a Glance
- Tasks: Provide expert advice and support to clients navigating SEN decisions and tribunal processes.
- Company: Join a passionate team dedicated to justice and equality.
- Benefits: Enjoy a 4-day work week, health benefits, and professional development opportunities.
- Other info: Flexible hours and remote working options available.
- Why this job: Make a real difference in people's lives while advocating for fairness and inclusion.
- Qualifications: Experience in delivering client advice and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Provide expert advice and support through our national CLA telephone service
- Help clients navigate SEN decisions, EHCPs and tribunal processes
- Deliver high‑quality casework that truly changes lives
- Spot emerging issues and help us influence system‑wide change
- Work with a passionate, values‑driven team committed to justice and equality
Qualifications
- Recent experience delivering advice to clients
- A structured, methodical approach to casework
- Strong communication skills — especially conveying complex information clearly
- A passion for fairness, inclusion, and empowering those who need it most
Knowledge and Experience
- Knowledge and experience of SEN Law is essential.
Hours and Working Conditions
- Hours are negotiable
- The service operates between 9.00am to 6.00pm and cover will be arranged on a rota basis.
- Remote working will be considered
Benefits
- We’re committed to putting clients' needs first through our core values and culture by standing up against injustices, driving innovation and change, and taking ownership of actions, all aimed at creating a tangible and positive impact on people's lives.
- Learning and Development – through our Brilliance programme you will access training, workshops and coaching to develop your skills and knowledge both within and beyond your job role.
- As a forward‑thinking organisation our colleagues enjoy the benefits of the 4‑day week initiative, subject to successfully completing probation.
- 22 days plus bank holidays, rising after 2 years’ service.
- Health and well‑being of our colleagues is our priority – we have achieved Gold status ‘Better Health at Work Award’.
- You have access to the Employee Assistance scheme giving you free health advice, counselling services and legal guidance.
CLA Education Caseworker employer: VONNE (Voluntary Organisations' Network North East)
Contact Detail:
VONNE (Voluntary Organisations' Network North East) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CLA Education Caseworker
✨Tip Number 1
Network like a pro! Reach out to people in the education and SEN sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to casework and SEN law. We recommend role-playing with a friend or using mock interview platforms. The more comfortable you are, the better you'll convey your passion for fairness and inclusion!
✨Tip Number 3
Showcase your expertise! Create a portfolio that highlights your casework successes and any innovative solutions you've implemented. This will help you stand out and demonstrate your commitment to making a positive impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our passionate, values-driven team.
We think you need these skills to ace CLA Education Caseworker
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for fairness and inclusion shine through. We want to see how much you care about empowering those who need it most, so share your experiences that reflect this commitment.
Be Clear and Concise: Strong communication skills are key for us, especially when conveying complex information. Make sure your application is clear and to the point, avoiding jargon where possible. This will help us see how well you can communicate with clients.
Highlight Relevant Experience: Don’t forget to showcase your recent experience delivering advice to clients, particularly in relation to SEN Law. We’re looking for a structured approach to casework, so give us examples that demonstrate your expertise in this area.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Know Your SEN Law
Make sure you brush up on your knowledge of Special Educational Needs (SEN) Law before the interview. Being able to discuss recent changes or relevant cases will show that you're not just familiar with the basics, but that you're genuinely passionate about the field.
✨Showcase Your Communication Skills
Prepare to demonstrate how you convey complex information clearly. You might be asked to explain a complicated case or process, so practice articulating your thoughts in a straightforward manner. This will highlight your strong communication skills, which are crucial for the role.
✨Emphasise Your Casework Approach
Be ready to discuss your structured and methodical approach to casework. Share specific examples from your past experience where your approach made a significant difference in a client's situation. This will illustrate your ability to deliver high-quality casework that truly changes lives.
✨Align with Their Values
Research the organisation's core values and culture, especially their commitment to justice and equality. During the interview, express how your personal values align with theirs and share experiences that demonstrate your passion for fairness and inclusion. This connection can set you apart from other candidates.