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- Tasks: Provide face-to-face and telephone advice to support local people facing challenges.
- Company: Join a dedicated team at Shiney Advice, making a real difference in the community.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to help others.
- Why this job: Be part of a supportive culture that values teamwork and social impact.
- Qualifications: Experience in welfare benefits and debt advice is essential.
- Other info: Applications close on August 25, 2025; reach out for an informal chat!
The predicted salary is between 30000 - 32500 £ per year.
Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline: Monday, August 25, 2025 – 17:00
Based: Sunderland
Salary: £30,559 to 32,654 Per Annum
Salary Type: Salary Scale
Location: Tyne and Wear
Role description: Project Support
We are a recruiting and are looking for an experienced Advice Worker to join our team.
You will be a team player and able to deliver high quality advice through face to face appointments and telephone advice.
You will join a team of committed Advice Workers who provide great support to local people who may face a range of challenges.
If you are highly motivated with experience in delivering welfare benefits and debt advice we would like to hear from you.
Completed application forms to be returned by 5.00pm Monday 25th August 2025 to s.copley@shineyadvice.org.uk
17 Beatrice Terrace, Shiney Row, Houghton le Spring, Tyne & Wear, DH4 4QW.
If you would like an informal discussion about the post, please contact Chief Officer – Sylvia Copley:
phone: 0191 385 6687
email: s.copley@shineyadvice.org.uk
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Advice Worker employer: VONNE (Voluntary Organisations' Network North East)
Contact Detail:
VONNE (Voluntary Organisations' Network North East) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by the local community in Sunderland. Understanding the local context will help you connect better during interviews and demonstrate your commitment to making a difference.
✨Tip Number 2
Network with current or former Advice Workers in the area. They can provide valuable insights into the role and the organisation, which can help you tailor your approach and show that you’re genuinely interested in the position.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle various situations related to welfare benefits and debt advice, as this will showcase your practical experience and problem-solving skills.
✨Tip Number 4
Reach out to Sylvia Copley for an informal chat about the role. This not only shows your enthusiasm but also gives you a chance to ask questions that can help you stand out in the application process.
We think you need these skills to ace Advice Worker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Advice Worker position. Tailor your application to highlight relevant experience in delivering welfare benefits and debt advice.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in providing advice, particularly in welfare benefits and debt management. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: Your cover letter should express your motivation for applying and how your background aligns with the role. Mention your ability to work as part of a team and your commitment to supporting local people facing challenges.
Follow Application Instructions: Make sure to submit your completed application form by the deadline of 5:00pm on Monday, August 25, 2025. Double-check that you have included all required documents and sent them to the correct email address.
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Show Your Empathy
As an Advice Worker, you'll be dealing with individuals facing various challenges. Make sure to demonstrate your ability to empathise with clients during the interview. Share examples of how you've supported people in difficult situations and how you approached their needs with compassion.
✨Highlight Relevant Experience
Be prepared to discuss your experience in delivering welfare benefits and debt advice. Bring specific examples of cases you've handled, the outcomes, and what you learned from those experiences. This will show that you have the practical skills needed for the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the types of cases you might handle, and the support available for staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Team Spirit
Since the role requires being a team player, be ready to discuss how you work collaboratively with others. Share examples of successful teamwork in your previous roles and how you contribute to a positive team environment.
