Sales Director - EMEA (Contact Centre & Unified Communications)

Sales Director - EMEA (Contact Centre & Unified Communications)

Full-Time 80000 - 100000 € / year (est.) No home office possible
Vonage

At a Glance

  • Tasks: Lead a dynamic sales team to drive revenue across EMEA in cloud communications.
  • Company: Join Vonage, a global leader in cloud communications and digital transformation.
  • Benefits: Competitive salary, collaborative culture, and the chance to make a real impact.
  • Other info: Diverse and inclusive environment with opportunities for personal and professional growth.
  • Why this job: Be at the forefront of innovation in unified communications and contact centre solutions.
  • Qualifications: Proven sales leadership experience and a passion for driving new business.

The predicted salary is between 80000 - 100000 € per year.

Join Vonage and help us innovate cloud communications for businesses worldwide!

Location: United Kingdom (remote / hybrid) | Reporting to: VP of International Sales

About Vonage

Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Our fully programmable unified communications and contact centre applications are built from the Vonage platform and enable companies to transform how they communicate.

The Role

Vonage is seeking a commercially driven Sales Director to join our EMEA team, based in the UK. Leading a team of new business Account Executives within our Unified Communications and Contact Centre division, you will be accountable for driving net new revenue across EMEA — with a major focus on the UK market. This is a high-impact leadership role for someone who thrives in a hunter environment. You understand how to inspire, motivate and develop a team of talented, experienced sales professionals — and you know what it takes to win in complex, multi-stakeholder, mid-market and enterprise deals.

What You Will Do

  • Drive team performance — monitor activity and pipeline health to ensure consistent attainment of revenue and new business targets across the team.
  • Build and execute strategy — develop customer-focused sales plans, establish key priorities and oversee execution to deliver against quarterly and annual goals.
  • Engage at the executive level — build and maintain consultative relationships with senior decision makers; present confidently to C-suite stakeholders on behalf of both your team and Vonage.
  • Support new business wins — actively participate in video and in-person client meetings to help Account Executives close new logo opportunities.
  • Forecast with precision — conduct ongoing opportunity analysis and deliver accurate, data-driven forecasts to senior leadership.
  • Develop your team — champion individual growth, identify skills gaps, and ensure execution of any required improvement plans.
  • Collaborate cross-functionally — advise and partner with internal teams including marketing, product, channel, alliances, solution engineering and operations to align on customer needs and remove blockers.
  • Partner with marketing — co-own programmes, events and campaigns designed to support local revenue goals and strengthen Vonage's brand presence in-market.

What You Will Bring

  • Proven experience leading and managing high-performing field sales teams in a new business environment.
  • A strong track record of selling to Mid-Market and Enterprise customers, ideally within complex, multi-product solution environments.
  • Experience selling contact centre and/or unified communications solutions is highly advantageous.
  • A solid understanding of Vonage's portfolio of products and services.
  • Advanced proficiency across the full sales cycle — from prospecting and discovery through to presentation, demonstration and close.
  • Familiarity with Salesforce and other CRM platforms.
  • Exceptional communication skills — written, verbal and listening — with the ability to tailor your approach to any audience, from frontline operators to board-level executives.

The ability to:

  • Consult with business leaders on field sales strategy, operational challenges and market trends.
  • Ensure mutual understanding between Vonage and prospects or partners on product benefits, objectives and commercial arrangements.
  • Articulate Vonage's competitive positioning clearly and translate it into actionable recommendations for the team.
  • Integrate market data, trends and pipeline insight into meaningful forecasts, models and strategic plans.

Why Vonage?

We value diverse voices and believe our best work happens when people feel empowered, included and energised. We offer a competitive compensation package, a collaborative culture, and the opportunity to make a real impact as part of a global technology leader. Vonage is an Equal Opportunity Employer.

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Sales Director - EMEA (Contact Centre & Unified Communications) employer: Vonage

At Vonage, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration in the cloud communications space. Our remote and hybrid work culture fosters flexibility and inclusivity, allowing you to thrive while making a significant impact in your role as Sales Director. With a strong focus on employee growth and development, we provide ample opportunities for professional advancement within a supportive environment that values diverse perspectives.

Vonage

Contact Detail:

Vonage Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Director - EMEA (Contact Centre & Unified Communications)

Tip Number 1

Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. The more people you know, the better your chances of landing that Sales Director gig.

Tip Number 2

Showcase your expertise! Prepare to discuss your past successes in sales during interviews. Bring data and examples that highlight how you've driven revenue and led teams to victory.

Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Vonage, and express your interest. You never know when an opportunity might arise!

Tip Number 4

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your pitch. Focus on articulating how your skills align with the needs of the role, especially in complex sales environments.

We think you need these skills to ace Sales Director - EMEA (Contact Centre & Unified Communications)

Sales Leadership
New Business Development
Team Performance Management
Strategic Planning
Consultative Selling
Client Relationship Management
Forecasting and Data Analysis

Some tips for your application 🫡

Show Your Sales Savvy:When you're writing your application, make sure to highlight your experience in leading sales teams and driving revenue. We want to see how you've inspired your team to achieve targets and how you’ve tackled complex deals.

Tailor Your Approach:Just like you would with a potential client, tailor your application to Vonage. Mention our products and how your skills align with our mission to innovate cloud communications. This shows us you’ve done your homework!

Be Data-Driven:We love numbers! Include any relevant metrics or achievements that demonstrate your success in previous roles. Whether it’s revenue growth or team performance, data can really make your application stand out.

Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. Share your passion for sales and how you connect with clients. A bit of authenticity goes a long way in making your application memorable!

How to prepare for a job interview at Vonage

Know Your Stuff

Before the interview, dive deep into Vonage's products and services, especially their unified communications and contact centre solutions. Understanding the ins and outs of what they offer will help you articulate how your experience aligns with their needs.

Showcase Your Leadership Skills

As a Sales Director, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed high-performing sales teams in the past, focusing on your strategies for motivating and developing talent.

Engage with Executive Presence

Practice presenting confidently to C-suite stakeholders. Think about how you can communicate complex ideas simply and effectively, as this will be crucial when engaging with senior decision-makers during the interview.

Be Data-Driven

Vonage values precision in forecasting and opportunity analysis. Be ready to discuss how you've used data to drive sales strategies and make informed decisions in previous roles. Bring examples that highlight your analytical skills.