Regulatory Program Manager, Identity & Numbering Operations

Employer Industry: Cloud Communications

Why consider this job opportunity:

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Three Paid Volunteer Days a Year
• Opportunity for professional development through conferences and training reimbursements

What to Expect (Job Responsibilities):

• Engage directly with MNOs and regulators for compliance submissions and inquiries
• Drive registration with regulatory authorities and certification bodies across multiple markets
• Maintain and administer regulatory accounts/portals
• Prepare and submit ongoing reports related to compliance and fraud monitoring
• Monitor ticket queues for incoming compliance tasks and elevate as necessary

What is Required (Qualifications):

• 5+ years of experience in telecom operations, number management, or carrier relations
• Deep understanding of KYC/KYB, regulatory registration, and telecom compliance protocols
• Familiarity with industry regulations (e.g., OFCOM, ACMA, JUSA, etc.)
• Strong documentation and portal management skills
• Experience with ticketing systems (JIRA) and collaboration tools (Confluence, Slack, etc.)

How to Stand Out (Preferred Qualifications):

• Experience with RCS, short codes, TFNs, and global messaging/voice markets
• Comfortable working across cross-functional teams in a regulated environment

#CloudCommunications #TelecomCompliance #CareerOpportunity #ProfessionalDevelopment #UnlimitedTimeOff

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