At a Glance
- Tasks: Lead product strategy for BSS and Platform Services, driving innovation and growth.
- Company: Join Vonage, a leader in cloud communications with a collaborative culture.
- Benefits: Enjoy competitive pay, unlimited time off, and tuition reimbursement.
- Other info: Diverse team environment with opportunities for career advancement.
- Why this job: Make a real impact on cloud communication solutions for businesses worldwide.
- Qualifications: Extensive product management experience and strong leadership skills required.
The predicted salary is between 80000 - 100000 € per year.
Join Vonage and help us innovate cloud communications for businesses worldwide!
As the Director of Product for BSS & Platform Services, you will be accountable for driving Vonage’s product strategy for the shared platform capabilities that span across Lead-to-cash (BSS), Data Analytics, Identity Management, Accounts & Users and API Gateway. You will lead and guide a team of product managers focused on evolving and transforming our critical shared and platform services for both internal and external users, from sales, commercial and revenue operations to developers and customers. This role’s primary function is to be the owner of the roadmap and vision for the BSS and Platform Services. You will be responsible for developing and executing on our future product strategy. You will lead a skilled team of Product Managers and collaborate with Engineering, Operations, Sales and Marketing functions to enable growth and profitability. You will engage with customers and internal teams to understand their needs and help them successfully grow their businesses.
Your key responsibilities:
- Take comprehensive ownership of the Lead-to-Cash (BSS), Data analytics, Identity, Accounts & users and API gateway product offering in terms of product strategy, product capabilities, competitiveness and differentiation, profitability, compliance, certifications, security and architectural evolution.
- Define and execute product strategy, including the evolution of AI integrations and capabilities.
- Operationally manage the team.
- Collaborate closely with other Portfolio Leaders, Product Managers, Sales & Marketing leaders, Carrier Team & Engineering Leadership.
- Drive development speed and efficiency in collaboration with Engineering and Operations.
- Provide strong stewardship of the digital transformation of our business support systems and new back-office services integration.
What you'll bring:
- Extensive experience in Product Management, with proven leadership managing cross-cultural, geographically distributed teams - operating at similar level (Director).
- Knowledge of enterprise SaaS such as CRM, Analytics, Billing & Rating systems.
- Experience with back-office systems.
- Strong strategic thinking, business acumen, and the ability to influence through data and presentations.
- Expertise in managing global, enterprise-scale cloud services, including technical, security, and regulatory aspects.
- Experience delivering complex projects or business transformations in the BSS and OSS areas due to acquisitions, strong growth and digital transformations.
- Experience with security, scalability and best practices around high-volume transactions use-cases, especially with API Gateways, Identity Management and Data analytics.
- Previous software development experience at some point in your career (strongly preferred) or as a minimum well versed in using SQL, Kibana and understanding complex data models in detail.
- Adaptable, with a growth mindset and a track record of success in startups or large enterprises.
- Experience with Agile methodologies & tools (e.g. Scaled Agile, Scrum, Kanban).
- Ability to work with data in formats such as CSV, XML, JSON, etc.
- An understanding of business system integration models, SOA and APIs.
- Experience using Jira, Confluence, and project management tools.
- Bachelor's degree in Computer Science or a related technical field.
How you’ll benefit:
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Director, Product Management (BSS/Platform Services) employer: Vonage
At Vonage, we pride ourselves on being an innovative employer that fosters a collaborative and dynamic work culture in the heart of London. As a Director of Product Management, you will not only lead a talented team but also have access to exceptional career advancement opportunities, competitive pay, and unique benefits such as unlimited discretionary time off and tuition reimbursement. Join us to make a meaningful impact in cloud communications while enjoying the perks of a hybrid work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Product Management (BSS/Platform Services)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you know what they do and how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Director, Product Management (BSS/Platform Services)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Director, Product Management role. Highlight your experience in product strategy and managing cross-cultural teams, as these are key aspects of the job.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven growth or improved processes.
Be Authentic:Let your personality shine through in your application. We want to see who you are beyond your qualifications. Share your passion for product management and how you can contribute to our mission at Vonage.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Vonage
✨Know Your Product Inside Out
Before the interview, dive deep into Vonage's BSS and Platform Services. Understand their product strategy, key features, and how they differentiate themselves in the market. This knowledge will help you articulate your vision and demonstrate your passion for the role.
✨Showcase Your Leadership Experience
Prepare to discuss your experience managing cross-cultural and geographically distributed teams. Highlight specific examples where you've successfully led product initiatives, focusing on collaboration with engineering, sales, and marketing teams to drive growth and profitability.
✨Be Data-Driven
As a Director of Product Management, your ability to influence through data is crucial. Bring examples of how you've used data analytics to inform product decisions or strategies. Be ready to discuss your familiarity with tools like SQL and how you've leveraged data in past projects.
✨Embrace Agile Methodologies
Familiarise yourself with Agile methodologies, especially if you've worked with Scaled Agile, Scrum, or Kanban. Be prepared to discuss how you've implemented these practices in previous roles and how they can benefit Vonage's product development processes.
