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For Companies At a Glance
- Tasks: Support channel sales by managing partner relationships and driving marketing campaigns.
- Company: Join Vonage, a leader in cloud communications, transforming how businesses connect globally.
- Benefits: Enjoy unlimited time off, tuition reimbursement, and a collaborative work environment.
- Why this job: Be part of an innovative team that impacts major brands and drives digital transformation.
- Qualifications: Experience in Channel Sales or related roles, with a focus on UC/CC solutions.
- Other info: Diverse backgrounds are welcomed; passion is key to making an impact.
The predicted salary is between 28800 - 42000 £ per year.
Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Sales Mission
We strive to innovate and enhance our customers\’ ability to communicate within today\’s digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.
Why this role matters
Channel Sales leverages partner relationships to sell Vonage products and services. We work with existing partners and develop relationships with potential new partners to support the company’s ongoing sales growth and success. You can join our team as a Channel Manager, providing channel sales support for a large region and/or portfolio of assigned customers and partners.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…
What will you bring
- Liaise between partners, customers and cross-functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need.
- Drive and manage successful sales/channel marketing campaigns and events.
- Set up and deliver product and/or service presentations and other actions to increase sales effectiveness.
- Cross-sell and up-sell based on understanding of customer and business need.
- Develop new channels beyond their immediate goals and open opportunities for Vonage and the Contact Center and Unified Communications space overall.
- Assist with and facilitate closing opportunities, sales training, field sales support and post-sale customer follow-up.
- Drive activity to enlist new agent partners for Vonage (i.e. value-added resellers, MSPs, telco agents) through cold calling, networking, referrals and telemarketing.
- Own the indirect sales process from beginning of relationship through install.
- Assist current partners with revenue generating activities, including webinars, conference calls and lunch-and-learns. Recruit new partners in your market through various sales activities, events, webinars, etc.
- Handle move, add, change and disconnect service requests; address issues escalated from fellow team members.
- Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance.
- Develop progress and communications project status reports for management.
- Track daily activity and monthly results, meeting assigned minimum sales quotas.
- May provide informal support to less experienced team members.
What is required
- Prior proven experience in a Channel Sales or related role.
- Evidenced experience in driving increased value to partners.
- Experience in UC/CC Solution selling.
What is in it for you
- In addition, to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
There’s no perfect candidate. You don\’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you\’re passionate about what you could achieve at Vonage, we\’d love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice here.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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Channel Account Manager employer: Vonage
Contact Detail:
Vonage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Account Manager
✨Tip Number 1
Familiarise yourself with Vonage's products and services, especially in the Unified Communications and Contact Centre space. Understanding their offerings will help you articulate how you can drive value for partners and customers during conversations.
✨Tip Number 2
Network with current or former employees of Vonage to gain insights into the company culture and sales strategies. This can provide you with valuable information that can set you apart during interviews.
✨Tip Number 3
Prepare to discuss your previous experience in channel sales and how you've successfully driven partner relationships. Be ready to share specific examples that demonstrate your ability to increase sales and manage partnerships effectively.
✨Tip Number 4
Stay updated on industry trends and competitors in the cloud communications space. Being knowledgeable about the market landscape will allow you to speak confidently about how Vonage can stand out and succeed.
We think you need these skills to ace Channel Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Channel Account Manager position at Vonage. Tailor your application to highlight relevant experience in channel sales and UC/CC solutions.
Craft a Compelling CV: Your CV should clearly showcase your previous experience in channel sales or related roles. Use specific examples to demonstrate how you've driven value for partners and achieved sales targets.
Write a Strong Cover Letter: In your cover letter, express your passion for cloud communications and how your skills align with Vonage's mission. Mention any relevant campaigns or partnerships you've successfully managed in the past.
Highlight Relevant Skills: Make sure to emphasise skills that are crucial for the role, such as relationship management, sales strategy development, and effective communication. Use metrics to quantify your achievements where possible.
How to prepare for a job interview at Vonage
✨Understand the Company and Its Products
Before your interview, make sure to research Vonage thoroughly. Familiarise yourself with their cloud communication products and services, as well as their mission to innovate in the digital space. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Channel Sales Experience
Be prepared to discuss your previous experience in channel sales or related roles. Highlight specific examples where you've successfully driven value for partners or managed sales campaigns. This will show that you have the relevant skills and experience needed for the position.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as recruiting new partners or managing customer relationships. Practising these scenarios can help you articulate your thought process and problem-solving abilities effectively.
✨Demonstrate Your Communication Skills
As a Channel Account Manager, strong communication skills are essential. During the interview, focus on clearly articulating your thoughts and ideas. Use examples from your past experiences to illustrate how you've successfully liaised between partners and internal teams to achieve results.
