Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage partner relationships and drive sales for Vonage's cloud communication solutions.
- Company: Join Vonage, a global leader in cloud communications, helping brands innovate worldwide.
- Benefits: Enjoy unlimited time off, tuition reimbursement, and a collaborative work environment.
- Why this job: Be part of a dynamic team that values diverse backgrounds and fosters career growth.
- Qualifications: Proven experience in Channel Sales or related roles, with a focus on UC/CC solutions.
- Other info: No perfect candidate needed; passion and potential are what matter most!
The predicted salary is between 36000 - 60000 £ per year.
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why This Role Matters
Channel Sales leverages partner relationships to sell Vonage products and services. We work with existing partners and develop relationships with potential new partners to support the company’s ongoing sales growth and success. You can join our team as a Channel Manager, providing channel sales support for a large region and/or portfolio of assigned customers and partners.
What You\’ll Bring
- Liaise between partners, customers and cross‑functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need.
- Drive and manage successful sales/channel marketing campaigns and events.
- Set up and deliver product and/or service presentations and other actions to increase sales effectiveness.
- Cross‑sell and up‑sell based on understanding of customer and business need.
- Develop new channels beyond their immediate goals and open opportunities for Vonage and the Contact Center and Unified Communications space overall.
- Assist with and facilitate closing opportunities, sales training, field sales support and post‑sale customer follow‑up.
- Drive activity to enlist new agent partners for Vonage (i.e. value‑added resellers, MSPs, telco agents) through cold calling, networking, referrals and telemarketing.
- Own the indirect sales process from beginning of relationship through install.
- Assist current partners with revenue generating activities, including webinars, conference calls and lunch‑and‑learns. Recruit new partners in your market through various sales activities, events, webinars, etc.
- Handle move, add, change and disconnect service requests; address issues escalated from fellow team members.
- Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance.
- Develop progress and communications project status reports for management.
- Track daily activity and monthly results, meeting assigned minimum sales quotas.
- May provide informal support to less experienced team members.
Required
- Prior proven experience in a Channel Sales or related role.
- Evidenced experience in driving increased value to partners.
- Experience in UC/CC Solution selling.
How You\’ll Benefit
- In addition, to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
There\’s no perfect candidate. You don\’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you\’re passionate about what you could achieve at Vonage, we\’d love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who We Are
Vonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
#J-18808-Ljbffr
Channel Account Manager employer: Vonage
Contact Detail:
Vonage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Account Manager
✨Tip Number 1
Network actively within the cloud communications industry. Attend relevant events, webinars, and conferences to meet potential partners and gain insights into the latest trends. Building relationships in this space can significantly enhance your chances of landing the Channel Account Manager role.
✨Tip Number 2
Familiarise yourself with Vonage's products and services. Understanding their offerings will allow you to speak confidently about how you can drive sales and support partners effectively. This knowledge will set you apart during interviews and discussions.
✨Tip Number 3
Demonstrate your experience in channel sales by preparing specific examples of how you've successfully managed partner relationships in the past. Highlight any metrics or achievements that showcase your ability to drive sales growth and support partners.
✨Tip Number 4
Stay updated on the competitive landscape of unified communications and contact centre solutions. Being knowledgeable about competitors and market trends will help you articulate how you can contribute to Vonage's success and innovate within the industry.
We think you need these skills to ace Channel Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in channel sales or related roles. Emphasise any proven success in driving value to partners and your familiarity with UC/CC solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cloud communications and your understanding of Vonage's mission. Mention specific examples of how you've successfully managed partner relationships and driven sales growth.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as sales strategy development, cross-selling, and managing marketing campaigns. Use metrics to demonstrate your past successes.
Show Enthusiasm for Innovation: Vonage values innovation, so express your excitement about contributing to their cloud communication solutions. Share any ideas you have for developing new channels or enhancing partner relationships.
How to prepare for a job interview at Vonage
✨Understand the Channel Sales Landscape
Before your interview, make sure you have a solid grasp of channel sales dynamics. Research Vonage's partner ecosystem and understand how they leverage relationships to drive sales. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage partner relationships. Think of examples from your past experience where you've successfully navigated challenges in channel sales or marketing campaigns, and be ready to discuss them in detail.
✨Showcase Your Communication Skills
As a Channel Account Manager, effective communication is key. Be prepared to discuss how you liaise between partners, customers, and internal teams. Highlight any experiences where your communication skills led to successful outcomes, such as closing deals or resolving conflicts.
✨Demonstrate Your Sales Acumen
Be ready to talk about your previous sales achievements and how you've driven value for partners. Use metrics and specific examples to illustrate your success in cross-selling, up-selling, and managing sales processes. This will help you stand out as a candidate who can deliver results.