At a Glance
- Tasks: Lead product strategy for cloud communications and drive innovation across platform services.
- Company: Join Vonage, a global leader in cloud communications.
- Benefits: Enjoy competitive pay, unlimited time off, and tuition reimbursement.
- Other info: Collaborative environment with opportunities for career advancement.
- Why this job: Make a real impact on businesses worldwide with cutting-edge technology.
- Qualifications: Extensive product management experience and strong leadership skills required.
The predicted salary is between 80000 - 100000 € per year.
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters: As the Director of Product for BSS & Platform Services, you will be accountable for driving Vonage’s product strategy for the shared platform capabilities that span across Lead-to-cash (BSS), Data Analytics, Identity Management, Accounts & Users and API Gateway. You will lead and guide a team of product managers focused on evolving and transforming our critical shared and platform services for both internal and external users, from sales, commercial and revenue operations to developers and customers. This role’s primary function is to be the owner of the roadmap and vision for the BSS and Platform Services. You will be responsible for developing and executing on our future product strategy. You will lead a skilled team of Product Managers and collaborate with Engineering, Operations, Sales and Marketing functions to enable growth and profitability. You will engage with customers and internal teams to understand their needs and help them successfully grow their businesses.
Your key responsibilities:
- Take comprehensive ownership of the Lead-to-Cash (BSS), Data analytics, Identity, Accounts & users and API gateway product offering in terms of product strategy, product capabilities, competitiveness and differentiation, profitability, compliance, certifications, security and architectural evolution.
- Define and execute product strategy, including the evolution of AI integrations and capabilities.
- Operationally manage the team.
- Collaborate closely with other Portfolio Leaders, Product Managers, Sales & Marketing leaders, Carrier Team & Engineering Leadership.
- Drive development speed and efficiency in collaboration with Engineering and Operations.
- Provide strong stewardship of the digital transformation of our business support systems and new back-office services integration.
What you'll bring:
Required:
- Extensive experience in Product Management, with proven leadership managing cross-cultural, geographically distributed teams - operating at similar level (Director).
- Knowledge of enterprise SaaS such as CRM, Analytics, Billing & Rating systems.
- Experience with back-office systems.
- Strong strategic thinking, business acumen, and the ability to influence through data and presentations.
- Expertise in managing global, enterprise-scale cloud services, including technical, security, and regulatory aspects.
- Experience delivering complex projects or business transformations in the BSS and OSS areas due to acquisitions, strong growth and digital transformations.
- Experience with security, scalability and best practices around high-volume transactions use-cases, especially with API Gateways, Identity Management and Data analytics.
- Previous software development experience at some point in your career (strongly preferred) or as a minimum well versed in using SQL, Kibana and understanding complex data models in detail.
- Adaptable, with a growth mindset and a track record of success in startups or large enterprises.
Experience we consider a plus:
- Experience with Agile methodologies & tools (e.g. Scaled Agile, Scrum, Kanban).
- Ability to work with data in formats such as CSV, XML, JSON, etc.
- An understanding of business system integration models, SOA and APIs.
- Experience using Jira, Confluence, and project management tools.
- Bachelor's degree in Computer Science or a related technical field.
How you’ll benefit:
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Director, Product Management (BSS/Platform Services) in London employer: Vonage Business
At Vonage, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the cloud communications space. As a Director of Product Management, you will thrive in a dynamic work culture that values employee growth, offering competitive pay, unlimited discretionary time off, and tuition reimbursement to support your professional development. Join us in our vibrant location where you can make a meaningful impact while working alongside talented individuals dedicated to transforming businesses worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Product Management (BSS/Platform Services) in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your expertise! Prepare a portfolio or case studies that highlight your past successes in product management. This is your chance to shine!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. It’ll help you articulate your vision and strategy clearly, which is key for a Director role.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to get noticed by the hiring team.
We think you need these skills to ace Director, Product Management (BSS/Platform Services) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Director, Product Management role. Highlight your experience in product management and how it aligns with our needs at Vonage. We want to see how you can drive our product strategy!
Showcase Your Leadership Skills:As a director, you'll be leading a team of product managers. Use your application to demonstrate your leadership experience, especially in managing cross-cultural teams. Share specific examples of how you've influenced teams and driven results.
Highlight Relevant Experience:We’re looking for someone with extensive experience in enterprise SaaS and back-office systems. Make sure to detail your relevant experience in these areas, particularly any work with API gateways and data analytics. This will help us see your fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Vonage Business
✨Know Your Product Inside Out
As a Director of Product Management, you need to demonstrate a deep understanding of BSS and platform services. Familiarise yourself with the latest trends in cloud communications, data analytics, and API gateways. Be ready to discuss how your vision aligns with Vonage's goals and how you can drive product strategy.
✨Showcase Your Leadership Skills
This role requires managing cross-cultural teams, so be prepared to share examples of how you've successfully led diverse groups. Highlight your experience in fostering collaboration between product managers, engineering, and sales teams. Use specific instances where your leadership made a tangible impact on project outcomes.
✨Prepare for Technical Questions
Brush up on your technical knowledge, especially around enterprise SaaS, security, and regulatory aspects. Expect questions about your experience with SQL, data models, and back-office systems. Being able to speak confidently about these topics will show that you're not just a strategist but also technically savvy.
✨Demonstrate Your Adaptability
Vonage values a growth mindset, so be ready to discuss how you've adapted to changes in previous roles. Share stories about navigating challenges during digital transformations or acquisitions. This will illustrate your ability to thrive in dynamic environments and lead teams through transitions.
