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For Companies At a Glance
- Tasks: Engage with customers and manage parts orders in a dynamic dealership environment.
- Company: Join Renault Trucks, part of the innovative Volvo Group, committed to sustainable transport solutions.
- Benefits: Enjoy 25 days holiday, pension contributions, healthcare cashback, and discounts on various retailers.
- Why this job: Make a real impact on sustainable transport while developing your skills in a supportive team.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Be part of a culture that values inclusiveness, empowerment, and work-life balance.
The predicted salary is between 42000 - 49000 £ per year.
Overview
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Parts Advisor – Chiltern Dealership in Dunstable
Working within Renault Trucks you will be part of a team developing and sustaining superior performance in parts with face to face customer liaison.
Mon-Fri 44 hours. Mon-Thursday – two-week rotation 06.00 – 16.00 and 08:00 – 18:00 with Friday’s finish one hour earlier on each shift pattern, alternate Saturday mornings paid at time and a half – moving to 1 in 3.
Pay: £35,000 DOE and a full UK driving licence is required
Core Responsibilities
- Front of House counter sales and dealing with customer parts queries
- Ensure customer orders are taken and supplied to the correct specification
- Ensure that procedures are correctly carried out for the ordering of goods and their receipt
- Maintain an efficient filing and retrieval system
- Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point
- Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy
- Wear personal protective equipment (PPE) when required
General Duties
- Work with the team to ensure a strong top team ethos
- Support the development of character, skills, attitude and superior individual and team performance
- Ensure that you conduct yourself in a business-like and professional manner
- Assist with maintaining a clean and professional Service and Parts area
- Attend any training or development activity that is made available
Required Competencies
- To be able to effectively communicate at all levels both written and verbally
- To be able to develop or work in developing new or enhancing existing processes
- To be able to adapt and take on new skills and approaches
- To be able to competently use GDS and associated software & systems
- To be able to competently use desktop PC and associated software & systems
Benefits
- 25 days holiday rising with service
- Pension scheme with employer matched contribution of up to 5%
- Healthcare cash back scheme
- Discounts across retailers, cinemas and theme parks ++
- Discount on Arval Contract Hire cars
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
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Parts Advisor employer: Volvo
Contact Detail:
Volvo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company! Research Renault Trucks and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about shaping sustainable transport solutions.
✨Tip Number 2
Practice your communication skills. As a Parts Advisor, you'll need to chat with customers and colleagues alike. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any parts query thrown your way.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable. It reflects your attitude towards the job and shows you’re ready to represent Renault Trucks in a business-like manner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use the systems we work with every day.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for sustainable transport aligns with our mission. Share why you’re excited about the Parts Advisor position and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience and skills that match what we’re looking for, especially in customer service and parts management. This shows us you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values while you’re at it.
How to prepare for a job interview at Volvo
✨Know Your Parts
Familiarise yourself with the parts and services offered by Renault Trucks. Being able to discuss specific products and their benefits will show your genuine interest and expertise in the role.
✨Customer Interaction Practice
Since the role involves face-to-face customer liaison, practice your communication skills. Role-play common customer scenarios with a friend to build confidence in handling queries and providing solutions.
✨Showcase Team Spirit
Emphasise your ability to work within a team. Prepare examples of how you've contributed to team success in previous roles, as this aligns with the company's strong team ethos.
✨Health and Safety Awareness
Understand the importance of health and safety in the workplace. Be ready to discuss how you would maintain a clean and safe environment, reflecting the company’s commitment to these values.
