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For Companies At a Glance
- Tasks: Supply parts to technicians and customers while managing stock levels and providing excellent service.
- Company: Join the innovative team at Volvo Trucks in Croydon.
- Benefits: Enjoy 25 days holiday, healthcare plans, and a supportive work environment.
- Why this job: Be part of a mission-driven company shaping sustainable transport solutions.
- Qualifications: Driving licence and experience in parts or automotive preferred.
- Other info: Dynamic role with opportunities for growth and teamwork.
The predicted salary is between 32000 - 32000 £ per year.
Parts Advisor FTC one year - London South (Croydon) £32k + overtime and quarterly bonus!
Monday to Friday covering a rotating shift: 0600hrs to 1500hrs / 12 midday to 2100hrs (1/2 hr unpaid lunch). Alternative Saturday morning 0600hrs to midday @ overtime of time and a half.
We’re looking for a motivated and detail-focused Parts Advisor to join our busy Volvo Trucks operation in Croydon on a one-year fixed-term contract. This is a fantastic opportunity to become part of a supportive, professional team in a fast-paced environment where no two days are the same.
Who are you
- Driving Licence required
- Previous experience in a parts or automotive environment (preferred)
- Strong organisational skills and attention to detail
- A customer-first mindset with great communication skills
- Ability to work well under pressure and as part of a team
- Basic IT skills and willingness to learn manufacturer systems
What will you do
- Supplying parts to workshop technicians and retail customers efficiently and accurately
- Identifying parts using manufacturer systems and catalogues
- Managing stock levels, ordering, and goods-in processes
- Providing excellent customer service both face-to-face and over the phone
- Supporting the wider team to ensure smooth daily operations
- Pick up and deliver parts on occasion
- Work within health & safety company guidelines
What’s in it for you?
- 25 days holiday + bank holidays
- Company pensions scheme
- Healthcare plan with access to dental insurance
- Enhanced paternity/maternity leave
- Many benefits for yourself, family and friends
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Parts Advisor FTC - London South in Croydon employer: Volvo
Contact Detail:
Volvo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor FTC - London South in Croydon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can make all the difference when you're trying to land that Parts Advisor role.
✨Tip Number 2
Prepare for the interview by researching Volvo Trucks and their values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our mission to create sustainable transport solutions. It’ll impress the hiring team!
✨Tip Number 3
Practice your customer service skills! Since this role involves interacting with both workshop technicians and retail customers, think of scenarios where you’ve provided excellent service. We want to see how you handle pressure and keep that customer-first mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Volvo Trucks.
We think you need these skills to ace Parts Advisor FTC - London South in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any previous experience in parts or automotive environments, and don’t forget to showcase your organisational skills and customer service mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your passion for the industry and how your skills align with what we’re looking for.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and team members, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you’ve provided excellent customer service in the past.
Apply Through Our Website: We value your data privacy, so make sure to apply through our website. It’s quick and easy, and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Volvo
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. This will not only help you answer technical questions but also show your genuine interest in the role. Brush up on Volvo Trucks' specific parts and systems to impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a customer, as this is crucial for a Parts Advisor. Remember, they want someone who puts the customer first!
✨Demonstrate Team Spirit
Since teamwork is key in this role, be ready to discuss how you've successfully collaborated with others in past jobs. Share stories that highlight your ability to work under pressure and support your colleagues, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the Parts Advisor role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.