Technician (VAS/Field Service) - Wilstead, Bedford
Technician (VAS/Field Service) - Wilstead, Bedford

Technician (VAS/Field Service) - Wilstead, Bedford

Full-Time 40000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Field Service/VAS Technician, providing expert support and repairs for Volvo trucks.
  • Company: Volvo Trucks is a leader in sustainable transport solutions, committed to innovation and teamwork.
  • Benefits: Enjoy competitive pay, generous holidays, health plans, and discounts for you and your family.
  • Why this job: Be part of a passionate team driving progress in the transport industry while developing your skills.
  • Qualifications: You need a City and Guilds or NVQ3 qualification and experience in the HGV industry.
  • Other info: Earn a £1,000 joining bonus and enjoy a supportive work culture focused on your growth.

The predicted salary is between 40000 - 60000 £ per year.

Technician (VAS/Field Service) – Wilstead, Bedford

Join to apply for the Technician (VAS/Field Service) – Wilstead, Bedford role at Volvo Trucks

Technician (VAS/Field Service) – Wilstead, Bedford

22 hours ago Be among the first 25 applicants

Join to apply for the Technician (VAS/Field Service) – Wilstead, Bedford role at Volvo Trucks

Field Service/VAS Technician – Wilstead, Bedford

Up to £23 per hour ++ options to earn on VAS call outs!

£1,000 JOINING BONUS! (direct applicants payable after 6 months service)

Role will rotate weekly with working hours 0800hrs to 1600hrs Monday to Friday

Week 1 – Field Service

Week 2 – VAS/on site

Keep the world moving with Volvo Trucks!

We have an exciting opportunity for a skilled and motivated Field Service/VAS Technician to join our team in Wilstead, Bedford. Working with industry-leading vehicles, cutting-edge technology, and a supportive, high-performing team

VAS Payments

  • £155 standby payment when on Rota (extra for bank holidays)
  • £60 for each call out (between 22:00 Fri to 06:00 Mon and £30 for all other times when not on shift)
  • overtime paid in line with your terms and conditions when outside working hours
  • Company van

What You Will Do

As a Field Service/VAS Technician, you’ll be responsible for providing expert technical support and carrying out service, maintenance, and repair work both in our Ipswich workshop and out in the field. You’ll play a vital role in ensuring our customers’ vehicles stay on the road, performing at their best.

  • Carry out inspections, diagnostics, repairs, and maintenance on Volvo trucks and associated equipment
  • Provide on-site technical support and breakdown assistance to customers.
  • Deliver high standards of customer service, building positive relationships with clients.
  • Accurately complete job cards, reports, and other paperwork.
  • Keep up to date with Volvo product training and technical developments.
  • Work as part of a skilled, customer-focused team.
  • Field Service will carry out repairs on customer sites as required
  • Attending/working within site workshop when not required on site

We can offer you

  • Competitive salary up to £23 per hour + VAS payments!
  • Overtime time and a half Mon to Sat – double time Sundays/bank hols!
  • Generous Pension Plan
  • Health cash plan + access to dental insurance
  • Ignition, our electric vehicle salary sacrifice scheme
  • 25 days holiday + bank holidays raising to 30 days with service
  • Maternity & Adoption Leave 6 months full pay moving to 6 months half pay | Paternity 2 weeks leave with further 3 weeks in first 3 years
  • Employee savings and retail discounts
  • Cycle to work scheme
  • Many discounts for family and friends on High St Retailers, theme park days out, hotels, travel plus much more
  • Career development opportunities, along with training plans managed through our inhouse Technical training team.
  • Support for you and your family through an online Wellbeing centre

Who Are You

You’ll hold a City and Guilds, an NVQ3 or an equivalent qualification. You’ll also have completed an apprenticeship in the HGV industry, or have equivalent experience, along with relevant experience in the commercial vehicle industry.

A basic knowledge of computer software packages including Word, Excel and Outlook is preferred, as is a general level of computer literacy.

Finally, we’d expect you to have a basic working knowledge of vehicle technology.

HGV Class 1 or 2/PSV Licence would be ideal but not essential.

Apply today and help keep the world moving with Volvo Truck and Bus!

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Motor Vehicle Manufacturing

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Technician (VAS/Field Service) - Wilstead, Bedford employer: Volvo Trucks

Volvo Trucks is an exceptional employer, offering a competitive salary of up to £23 per hour, generous benefits including a £1,000 joining bonus, and a supportive work culture that prioritises employee wellbeing and development. With opportunities for career growth through in-house training and a commitment to sustainability, working in Wilstead, Bedford allows you to be part of a forward-thinking team dedicated to shaping the future of transport solutions.
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Contact Detail:

Volvo Trucks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technician (VAS/Field Service) - Wilstead, Bedford

✨Tip Number 1

Familiarise yourself with Volvo's latest technologies and products. This will not only help you in interviews but also show your genuine interest in the role and the company.

✨Tip Number 2

Network with current or former employees of Volvo Trucks. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Prepare to discuss specific experiences where you've demonstrated problem-solving skills in a technical environment. Real-life examples can set you apart from other candidates.

✨Tip Number 4

Stay updated on industry trends and challenges in the commercial vehicle sector. Being knowledgeable about the market can impress interviewers and show that you're proactive.

We think you need these skills to ace Technician (VAS/Field Service) - Wilstead, Bedford

Technical Support
Vehicle Diagnostics
Maintenance and Repair Skills
Customer Service Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Communication Skills
Basic Computer Literacy
Knowledge of Vehicle Technology
Health and Safety Awareness
Adaptability
Field Service Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and qualifications for the Technician role. Emphasise your City and Guilds, NVQ3, or equivalent qualifications, as well as any apprenticeship or hands-on experience in the HGV industry.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific skills related to field service and customer support, and explain how you can contribute to keeping Volvo Trucks' vehicles on the road.

Highlight Technical Skills: In your application, be sure to mention your technical skills, including any knowledge of vehicle technology and computer software like Word, Excel, and Outlook. This will demonstrate your readiness for the technical aspects of the job.

Show Enthusiasm for the Company: Express your enthusiasm for working with Volvo Trucks and their commitment to sustainable transport solutions. Mention any alignment between your values and the company's mission to innovate for a better future.

How to prepare for a job interview at Volvo Trucks

✨Showcase Your Technical Skills

As a Technician, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with vehicle technology and any relevant qualifications, such as City and Guilds or NVQ3. Highlight specific examples of repairs or maintenance you've performed.

✨Emphasise Customer Service

Customer service is key in this role. Share experiences where you've built positive relationships with clients or provided exceptional support. This will show that you understand the importance of customer satisfaction in the field service environment.

✨Prepare for Practical Scenarios

Expect to face practical scenarios during the interview. Brush up on common issues you might encounter with Volvo trucks and be ready to explain how you would diagnose and resolve them. This will demonstrate your problem-solving skills and technical knowledge.

✨Research Volvo's Values and Culture

Understanding Volvo's commitment to sustainability and teamwork can set you apart. Familiarise yourself with their mission and values, and be ready to discuss how your personal values align with theirs. This shows you're not just looking for a job, but a place where you can contribute meaningfully.

Technician (VAS/Field Service) - Wilstead, Bedford
Volvo Trucks
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  • Technician (VAS/Field Service) - Wilstead, Bedford

    Full-Time
    40000 - 60000 £ / year (est.)

    Application deadline: 2027-07-14

  • V

    Volvo Trucks

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