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- Tasks: Join us as a Technician, providing expert support and repairs for Volvo trucks.
- Company: Volvo Trucks is a leader in sustainable transport solutions, committed to innovation and teamwork.
- Benefits: Enjoy competitive pay, generous holidays, health plans, and discounts for you and your family.
- Why this job: Be part of a passionate team driving progress in the transport industry while developing your skills.
- Qualifications: You need a City and Guilds or NVQ3 qualification and experience in the HGV industry.
- Other info: Earn a £1,000 joining bonus and enjoy a supportive work culture focused on your growth.
Technician (VAS/Field Service) – Felixstowe
Join to apply for the Technician (VAS/Field Service) – Felixstowe role at Volvo Trucks
Technician (VAS/Field Service) – Felixstowe
2 days ago Be among the first 25 applicants
Join to apply for the Technician (VAS/Field Service) – Felixstowe role at Volvo Trucks
Field Service/VAS Technician – Felixstowe
Up to £20.50 per hour ++ options to earn on VAS call outs!
£1,000 JOINING BONUS! (direct applicants payable after 6 months service)
Role will rotate weekly with working hours 0800hrs to 1600hrs Monday to Friday
Week 1 – Field Service
Week 2 – VAS/on site
Keep the world moving with Volvo Trucks!
We have an exciting opportunity for a skilled and motivated Field Service/VAS Technician to join our team in Felixstowe. Working with industry-leading vehicles, cutting-edge technology, and a supportive, high-performing team
VAS Payments
- £155 standby payment when on Rota (extra for bank holidays)
- £60 for each call out (between 22:00 Fri to 06:00 Mon and £30 for all other times when not on shift)
- overtime paid in line with your terms and conditions when outside working hours
- Company van
What You Will Do
As a Field Service/VAS Technician, you’ll be responsible for providing expert technical support and carrying out service, maintenance, and repair work both in our Ipswich workshop and out in the field. You’ll play a vital role in ensuring our customers’ vehicles stay on the road, performing at their best.
- Carry out inspections, diagnostics, repairs, and maintenance on Volvo trucks and associated equipment
- Provide on-site technical support and breakdown assistance to customers.
- Deliver high standards of customer service, building positive relationships with clients.
- Accurately complete job cards, reports, and other paperwork.
- Keep up to date with Volvo product training and technical developments.
- Work as part of a skilled, customer-focused team.
- Field Service will carry out repairs on customer sites as required
- Attending/working within site workshop when not required on customer site
We can offer you
- Competitive salary up to £20.50 per hour + VAS payments!
- Overtime time and a half Mon to Sat – double time Sundays/bank hols!
- Generous Pension Plan
- Health cash plan + access to dental insurance
- Ignition, our electric vehicle salary sacrifice scheme
- 25 days holiday + bank holidays raising to 30 days with service
- Maternity & Adoption Leave 6 months full pay moving to 6 months half pay | Paternity 2 weeks leave with further 3 weeks in first 3 years
- Employee savings and retail discounts
- Cycle to work scheme
- Many discounts for family and friends on High St Retailers, theme park days out, hotels, travel plus much more
- Career development opportunities, along with training plans managed through our inhouse Technical training team.
- Support for you and your family through an online Wellbeing centre
Who Are You
You’ll hold a City and Guilds, an NVQ3 or an equivalent qualification. You’ll also have completed an apprenticeship in the HGV industry, or have equivalent experience, along with relevant experience in the commercial vehicle industry.
A basic knowledge of computer software packages including Word, Excel and Outlook is preferred, as is a general level of computer literacy.
Finally, we’d expect you to have a basic working knowledge of vehicle technology.
HGV Class 1 or 2/PSV Licence would be ideal but not essential.
Apply today and help keep the world moving with Volvo Truck and Bus!
We value your data privacy and therefore do not accept applications via mail.
Who We Are And What We Believe In
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Motor Vehicle Manufacturing
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Technician (VAS/Field Service) - Felixstowe employer: Volvo Trucks
Contact Detail:
Volvo Trucks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician (VAS/Field Service) - Felixstowe
✨Tip Number 1
Familiarise yourself with Volvo's latest technologies and products. Being knowledgeable about their vehicles will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Volvo Trucks. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your hands-on experience with HGVs or commercial vehicles. Be ready to share specific examples of past work that demonstrate your technical skills and problem-solving abilities.
✨Tip Number 4
Showcase your customer service skills. As a Field Service Technician, building positive relationships with clients is crucial, so be prepared to discuss how you've successfully managed customer interactions in the past.
We think you need these skills to ace Technician (VAS/Field Service) - Felixstowe
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technician (VAS/Field Service) position. Familiarise yourself with the skills needed, such as technical support, diagnostics, and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in the HGV industry and any qualifications like City and Guilds or NVQ3. Emphasise your technical skills and any previous roles that involved field service or maintenance work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and technical support, and express your enthusiasm for working with Volvo Trucks.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at Volvo Trucks
✨Know Your Technical Stuff
As a Technician, you'll need to demonstrate your technical knowledge. Brush up on your understanding of Volvo trucks and associated equipment, as well as any relevant diagnostics and repair techniques. Be prepared to discuss your previous experiences and how they relate to the role.
✨Showcase Your Customer Service Skills
This role involves building positive relationships with clients. Think of examples from your past work where you provided excellent customer service or resolved issues effectively. Highlighting these experiences will show that you can maintain high standards in customer interactions.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Prepare to discuss how you would handle specific breakdown situations or maintenance tasks. This will help demonstrate your practical skills and readiness for the field.
✨Familiarise Yourself with Company Values
Volvo Trucks values teamwork, inclusiveness, and sustainability. Research their mission and values, and think about how your personal values align with theirs. Being able to articulate this connection during the interview can set you apart from other candidates.
