At a Glance
- Tasks: Join our team as a Parts Advisor, ensuring our workshop has the right parts for top-notch service.
- Company: Volvo Trucks is a leader in commercial vehicle service, dedicated to keeping customers on the road.
- Benefits: Enjoy 25 days holiday, overtime pay, healthcare plans, and discounts for you and your friends!
- Other info: Flexible shifts and a supportive environment await you at Volvo Trucks!
- Why this job: Be part of a dynamic team that values diversity and offers opportunities for growth and learning.
- Qualifications: A driving licence and good communication skills are essential; experience with parts is a plus.
Salary up to £14 per hour (dependent upon skill set and experience)
Covering a Rotating Shift
- Week 1: Monday to Thursday - 0700hrs to 1515hrs, Friday - 0700hrs to 1430hrs, overtime available weekly
- Week 2: Monday to Thursday - 1400hrs to 2230hrs, Friday - 1430hrs to 2100hrs, Saturday - 0600hrs to 1300hrs @ overtime - time and a half, Week 2 has an on call service within parts, paid at overtime
Join Our Team at Volvo Trucks. At Volvo Trucks, we’re not just about delivering exceptional service and top-quality products – we’re driven by a passion to keep our customers on the road and their vehicles performing at their best. Our Glasgow (West) dealership is leading the way in commercial vehicle service, and we’re on the lookout for a motivated and friendly Parts Advisor to join our dynamic team in Cardonald.
As a Parts Advisor at Volvo Trucks, you’ll play a vital role in ensuring our workshop team has everything they need to provide outstanding service. You’ll be the go-to person for sourcing and supplying HGV parts, making sure our vehicles stay in top shape and our technicians can get the job done efficiently.
What You Will Do:
- Receiving deliveries, record and store parts in stockroom according to prearranged systems.
- Locating and label parts and maintain inventory of stock, reporting stock shortages to parts supervisor.
- Maintain a good standard of housekeeping, operating within health & safety company guidelines.
- Produce parts quotations for internal/external customers.
- Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
- Ensuring that all parts and returns are correctly labelled and packed, alongside the relevant documentation and paperwork.
- Discussing part features and uses with customers whilst proactively promoting and selling parts.
- Accurately compile parts from job cards for repairs being carried out in the workshop.
- Feedback all information about competitors to Parts Supervisor.
- Work with Parts Supervisor to achieve their maximum competency level.
- Pick up and deliver parts on occasion.
Who are you?
- Driving Licence required.
- Able to identify different parts using catalogues and systems.
- Numerical ability to be able to work with part numbers.
- To be able to effectively communicate at all levels both written and verbally with people inside the organization as well as external customers.
- Selling/influencing others to buy additional parts.
- Documenting/recording information.
- IT literate to competently use DMS and associated software & systems.
- Proactive, enthusiastic and approachable.
- Accuracy and attention to detail.
- Flexible and positive approach to changing circumstances/priorities.
- Commercial awareness.
What’s in it for you?
- 25 days holiday + bank holidays raising to 30 days with service (+1 day per year).
- Company pension.
- Overtime @ time and a half Mon to Sat, double time Sun and bank holidays.
- Healthcare plan with access to dental insurance.
- Enhanced paternity/maternity/foster leave.
- Referral schemes earn yourself £1000!
- Many discounts for yourself and family/friends on theme days, travel, hotels, gym memberships, plus many more!
We value your data privacy and therefore do not accept applications via mail.
Who We Are And What We Believe In:
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Parts Advisor - Glasgow W employer: Volvo Trucks
At Volvo Trucks, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As a Parts Advisor in our Glasgow (West) dealership, you'll enjoy competitive pay, generous holiday allowances, and numerous employee benefits, including healthcare plans and referral bonuses. With a strong focus on professional development and a commitment to sustainability, joining our dynamic team means being part of a forward-thinking company that values your contributions and encourages growth.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Glasgow W
✨Tip Number 1
Familiarise yourself with the specific parts and systems used in HGVs. Understanding the technical aspects of the parts you’ll be advising on will not only boost your confidence but also impress the hiring team at Volvo Trucks.
✨Tip Number 2
Showcase your customer service skills during any interactions. As a Parts Advisor, you'll need to communicate effectively with both customers and colleagues, so demonstrating your ability to engage positively will set you apart.
✨Tip Number 3
Be prepared to discuss your experience with inventory management systems. Highlighting your familiarity with DMS or similar software can give you an edge, as it’s crucial for maintaining stock levels and processing orders efficiently.
✨Tip Number 4
Research Volvo Trucks' commitment to sustainability and innovation. Being knowledgeable about the company's values and mission will show your genuine interest in the role and align you with their corporate culture.
We think you need these skills to ace Parts Advisor - Glasgow W
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Parts Advisor role. Emphasise your ability to communicate effectively, your numerical skills, and any previous experience in parts management or customer service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position at Volvo Trucks. Mention specific aspects of the job description that excite you, such as the opportunity to work with HGV parts and your commitment to excellent customer service.
Highlight Relevant Skills:In your application, clearly outline your IT literacy, attention to detail, and proactive approach. These are key attributes for the Parts Advisor role, so provide examples of how you've demonstrated these skills in past positions.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Volvo Trucks
✨Know Your Parts
Familiarise yourself with common HGV parts and their functions. Being able to discuss specific parts and their uses will show your expertise and enthusiasm for the role.
✨Demonstrate Communication Skills
Prepare to showcase your ability to communicate effectively, both verbally and in writing. Practice explaining technical information clearly, as you'll need to interact with customers and colleagues regularly.
✨Showcase Your IT Skills
Be ready to discuss your experience with DMS and other relevant software. Highlight any previous roles where you used technology to manage inventory or customer interactions.
✨Emphasise Flexibility and Teamwork
Illustrate your adaptability and willingness to work in a dynamic environment. Share examples of how you've successfully collaborated with others to achieve common goals, especially in fast-paced settings.
