At a Glance
- Tasks: Support the parts department by supplying parts and providing excellent customer service.
- Company: Join a leading automotive company with a focus on teamwork and growth.
- Benefits: Enjoy competitive pay, 33 days holiday, healthcare, and amazing discounts.
- Other info: Flexible shifts with opportunities for career progression and training.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Driving licence and ability to identify parts using catalogues required.
The predicted salary is between 30000 - 40000 £ per year.
Parts Advisor – Hayes
Salary
competitive + overtime + life assurance + healthcare + car scheme + pension + holidays + industry leading discounts & more fantastic benefits
Shifts
- Dayshift – 6.00am – 2.30pm (Monday‑Friday)
- Backshift – 2.30pm – 10.30pm (Monday‑Friday)
- 1 in 3 Saturdays paid at overtime (7am – 1pm)
As a Parts Advisor, you will play a key role in supporting the efficient operation of the parts department by providing excellent service to both internal and external customers.
You will be responsible for supplying parts to the workshop, managing goods received, handling customer sales enquiries, processing orders, and ensuring accurate stock control.
Benefits
- 33 days holiday including bank holidays
- Life assurance
- Company pension
- Overtime available
- Career progression and training
- Healthcare plan with access to dental insurance
- Enhanced paternity/maternity/foster leave
• Referral schemes earn yourself £1000!
- Many discounts for yourself and family/friends on theme days, travel, hotels, gym memberships, plus many more!
- What You’ll Do
- Supply parts and components promptly to workshop technicians.
- Identify and source correct parts using electronic catalogues and manufacturer systems.
- Assist with urgent workshop requirements to minimise vehicle downtime.
- Receive, inspect, and process incoming deliveries.
- Serve retail and trade customers professionally and efficiently.
- Provide product advice and technical parts information.
- Handle incoming customer calls regarding parts availability, pricing, and orders.
- Maintain accurate stock records and support stock control activities.
- Participate in stock counts and inventory audits.
Who Are You?
- Driving licence required.
- Able to identify different parts using catalogues and systems.
- Numerical ability to work with part numbers.
- Effective communication at all levels both written and verbally with people inside the organization as well as external customers.
- Experienced in selling/influencing others to buy additional parts.
- Documenting/recording information.
- IT literate to competently use DMS and associated software & systems.
- Proactive, enthusiastic and approachable.
- Accuracy and attention to detail.
- Flexible and positive approach to changing circumstances/priorities.
- Commercial awareness.
We value your data privacy and therefore do not accept applications via mail.
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We think you need these skills to ace Parts Advisor - Hayes in London
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Customer Service Skills
Interpersonal Skills
