At a Glance
- Tasks: Lead a dynamic workshop team and ensure top-notch service quality.
- Company: Join Renault Trucks, part of the innovative Volvo Group.
- Benefits: Enjoy competitive salary, 25 days holiday, and employee discounts.
- Why this job: Shape sustainable transport solutions and make a global impact.
- Qualifications: HGV workshop experience and strong leadership skills required.
- Other info: Be part of a supportive culture focused on growth and teamwork.
The predicted salary is between 44000 - 66000 ÂŁ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
Renault Trucks Essex is looking for an experienced Workshop Manager to manage a large workshop of technicians; you will therefore be experienced in supervising colleagues along with the control of work going through the workshop, a Retail Dealership workshop background is desirable.
Offering a basic up to ÂŁ55,000 (DOE) with a 10% KPI driven bonus, 7% matched pension scheme, 25 days holiday plus BHs, a Healthcare Cashback scheme and lots of offers via our Works perks scheme.
Hours: Monday to Friday 40 hours – 08.00-17.00
As the most senior colleague below the Dealerpoint Manager, the Workshop Manager\’s core role is to proactively manage the customers\’ journey from \”planning, arrival, quality of work through to Invoice / Claim closure. Ensuring that service and repair work is completed to time and quality standards and all invoice / claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is a key part of the role along with and dealing with employee issues on a day to day basis.
Skills and Experience
- HGV workshop experience at supervisor or above level
- Employee (Technician) management / supervisory skills and experience
- Identifying employee ongoing training needs
- Reporting workshop KPI\’s
- Budgeting and planning of workshop productivity / efficiency
- Customer facing experience with the ability to problem solve
- Ideally a level 3 HGV Technician qualification
Benefits
- 25 days holiday and rising with service
- Pension scheme – 7% matched
- Healthcare Cash Back Scheme
- Employee discounts across Retailers, Cinemas, Services +++
- Cycle to Work Scheme
Renault Truck Commercials is an Equal Opportunities Employer
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group\’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work‑life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
Job Category: Sales & Services
Organization: Renault Trucks
Travel Required: Occasional Travel
Requisition ID: 24115
Do we share the same aspirations?
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net‑zero society.
Joining Volvo Group, you will work with some of the world\’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
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Workshop Manager employer: Volvo Group
Contact Detail:
Volvo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend workshops or events, and don’t be shy about letting people know you’re on the lookout for a Workshop Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to sustainable transport and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! As a Workshop Manager, you’ll need to manage a team effectively. Be ready to share examples of how you’ve motivated teams, handled challenges, and improved workshop productivity in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a difference in the transport industry.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your HGV workshop experience and any supervisory roles you've held. We want to see how you can bring your expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainable transport and how your background makes you a perfect fit for the Workshop Manager role. Let us know what excites you about working with Renault Trucks.
Showcase Your Leadership Skills: As a Workshop Manager, you'll be leading a team. Make sure to include examples of how you've motivated and developed your colleagues in previous roles. We love seeing candidates who can inspire others and drive performance!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Volvo Group
✨Know Your Workshop Inside Out
Before the interview, make sure you’re familiar with the specific operations and challenges of a workshop environment. Research Renault Trucks Essex and understand their approach to managing customer journeys and workshop productivity. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll be supervising a team of technicians. Be prepared to discuss your previous experience in managing teams, resolving conflicts, and identifying training needs. Use specific examples to illustrate how you've motivated your team and improved performance in past roles.
✨Prepare for Customer-Facing Scenarios
Since managing customer expectations is key, think of examples where you've successfully handled customer complaints or issues. Be ready to explain how you ensure quality work and maintain customer satisfaction, as this will highlight your problem-solving skills and customer service experience.
✨Understand KPIs and Budgeting
Familiarise yourself with common workshop KPIs and budgeting practices. Be ready to discuss how you’ve previously managed workshop efficiency and profitability. Showing that you can balance financial targets with quality service will set you apart as a candidate who understands the business side of the role.