At a Glance
- Tasks: Support IT governance and operations while gaining hands-on experience in a dynamic environment.
- Company: Join Volvo Financial Services, part of the global Volvo Group, committed to innovation.
- Benefits: Enjoy a competitive salary, healthcare, pension scheme, and 25 days holiday plus perks.
- Other info: Collaborate with a supportive team and work on exciting projects like AI development.
- Why this job: Kickstart your career with real-world experience in technology and data-driven decision-making.
- Qualifications: GCSE grade 4 in Maths and English; strong interest in tech and data solutions.
The predicted salary is between 21000 - 21000 £ per year.
Salary: Up to £21,000 depending on experience
Location: Warwick - 5 days a week in the office
At Volvo Financial Services, we help keep businesses moving. As part of the global Volvo Group, we provide finance, insurance and support. We enable our customers to purchase and operate the trucks, buses and construction equipment they rely on every day.
As a Digital & IT Apprentice, you will assist in ensuring that our technology services, processes and activities run smoothly. You will gain hands-on experience across IT governance, reporting and service management, supported and coached by our Digital & IT Market Manager.
What's in it for you?
- Pension scheme: We offer a matched pension scheme of up to 5% of your salary.
- Healthcare Coverage: Access to healthcare coverage through Bupa.
- Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well-being.
- Holiday Allowance: Start with 25 days plus Bank Holidays, increasing with service, with the option to buy up to 5 additional days.
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
- Fitness perks: Access MyGymDiscounts and MyActiveDiscounts. Free on-site Gym.
What you will do? Whilst working towards your Level 3 apprenticeship qualification, you will gain practical experience supported by a team of experienced professionals. You will also:
- Support the Digital & IT team day-to-day in process tracking, documentation, and internal controls.
- Act as the first line of support, monitoring and logging any system incidents while following up on problems, communicating with different departments.
- Assist in team activities such as calendar management, meeting minutes, follow-ups and demand tracking.
- Assist in the implementation and management of the different governance procedures in the Digital & IT team.
- Build and maintain performance dashboards and reports to support decision-making.
- Contribute towards continuous improvement and implementation initiatives across the business.
- Opportunity to work alongside your team members on new projects such as developing local AI and automated systems.
You will work alongside and support a team of 4, including a Digital & IT Market Manager and Data Specialist, as well as collaborating with different departments in Volvo Financial Services.
Who are you?
- You're a curious individual who wants to understand how technology and data link to business decisions.
- GCSE grade 4, or equivalent, in Maths and English.
- A strong interest in technology, data and digital solutions.
- Good knowledge of Microsoft Office and Excel, with a keen interest in learning company systems such as Salesforce.
- Confident in both verbal and written communication.
- A creative approach to problem-solving, with the ability to identify opportunities to improve processes and ways of working.
- Detail-oriented with strong organisational skills, comfortable with changing or managing multiple priorities.
- Experience with CRM or administrative systems is advantageous but not essential.
Please note that to be eligible for this course, you must have a minimum of Grade 4 GCSE in Maths and English. If you already have a qualification in business administration or studies, then you are not eligible.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers' evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions.
VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
What's in it for you?
We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Digital & IT Apprentice - Governance & Operations Support in Warwick employer: Volvo Group
Volvo Action Service is an exceptional employer that prioritises employee well-being and professional growth. With a generous benefits package including a robust pension scheme, comprehensive healthcare, and a supportive work culture that values teamwork and creativity, employees are empowered to thrive in their roles. The flexible working arrangements, including the option to telework from abroad and an impressive holiday allowance, make this position in Warwick not only rewarding but also conducive to a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Digital & IT Apprentice - Governance & Operations Support in Warwick
✨Maximise Your Local Education Network
Tap into your school or college’s career services as they often have connections with local education businesses, including potential apprenticeship opportunities. Attend any workshops or career fairs they host, as they can be a goldmine for meeting representatives from companies like Volvo Group.
✨Show Off Your Passion for Digital Learning
Get involved in online communities that focus on digital learning and education. Join forums, participate in webinars, and contribute to discussions on platforms like Twitter or LinkedIn. This not only gives you insider knowledge but also shows companies like Volvo Group that you're genuinely engaged in the field.
✨Be Ready for a Practical Assessment
Since this is an apprenticeship, be prepared to showcase your skills through practical assessments or tasks during interviews. Research common tasks in the digital-learning space and practice how you’d approach them, as this will help you stand out when applying to Volvo Group.
✨Craft Your Application for Impact
When applying for the apprenticeship, tailor your application to highlight any relevant skills or experiences you have with digital tools or teaching methods. Personalise it for Volvo Group, and don’t forget to express your enthusiasm for both education and technology!
We think you need these skills to ace Digital & IT Apprentice - Governance & Operations Support in Warwick
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in digital learning and education, make sure to highlight your passion for education and technology. We want to see how motivated you are to grow and learn throughout your apprenticeship with us at Volvo Group.
Include Relevant Projects.:If you've worked on any tech-related projects or created educational content, definitely mention those! These can really demonstrate your skills and understanding of digital learning tools, which is crucial for the role of Digital & IT Apprentice - Governance & Operations Support.
Be Clear About What You Want to Learn:In your cover letter, don’t be shy about sharing what you hope to achieve during your apprenticeship. Whether it’s mastering certain tools or gaining teaching experience, we want to know how you plan to make the most of your time with us at Volvo Group.
Polish Your CV for Education:Make sure your CV highlights any relevant education or certifications that pertain to digital learning. This could include your coursework, any workshops you attended, or even online courses – anything that shows your dedication to the field and your readiness for an apprenticeship.
How to prepare for a job interview at Volvo Group
✨Show Your Passion for Digital Education
During the interview, let your enthusiasm for digital learning shine through. Share experiences where you've used online tools or platforms, or even projects where you created educational content. This will show Volvo Group that you're not just looking for any role, but you genuinely care about making a difference in the digital education space.
✨Prepare for Scenario-based Questions
Given that it's a digital learning role, expect scenario-based questions that will test your problem-solving skills. Think about situations where you've had to adapt to new technologies or engage with learners remotely. It’s all about demonstrating your ability to thrive in an ever-evolving digital environment!
✨Highlight Your Learning Agility
As an apprentice, you’ll need to show your eagerness to learn. Discuss any relevant courses you've taken, online certifications, or workshops that can highlight your commitment to professional growth. Let Volvo Group know you're ready to absorb knowledge like a sponge!
✨Familiarise Yourself with Digital Tools
Brush up on popular digital education tools that might be relevant to the role, such as LMS platforms, video conferencing tools, or content creation software. We might even get into technical discussions about these tools in the interview, so being able to articulate your thoughts and experiences with them will definitely give you an edge!