At a Glance
- Tasks: Manage credit control and build strong relationships with customers and dealerships.
- Company: Join a leading finance team within the Volvo Group, known for its collaborative spirit.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and generous holiday allowance.
- Other info: Hybrid working model with opportunities for professional growth and wellness support.
- Why this job: Make a real impact in a dynamic environment while developing your finance skills.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid, Warwick UK, three days per week in the office with travel to depots and dealerships.
What’s in it for you?
- Company bonus: Enjoy up to a 5% yearly bonus provided by the company.
- Pension scheme: We offer a matched pension scheme of up to 7% of your salary, with incremental benefits based on length of service, including death in service cover.
- Healthcare: Benefit from access to Bupa Cover and Dental insurance.
- Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well-being.
- Holiday Allowance: Start with 25 days plus Bank Holidays, increasing with service, with the option to buy up to 5 additional days.
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays and travel.
- Fitness perks: MyGymDiscounts and MyActiveDiscounts.
Who are you?
- Experience in credit control, accounts receivable, or ledger management within a finance environment.
- Comfortable handling high volumes of customer calls and emails to resolve payment and billing issues efficiently.
- Experience managing invoice queries and payment discrepancies through to resolution.
- Confident speaking with customers and dealership contacts, influencing outcomes in a professional and solution-focused way.
- Strong Microsoft Office skills with confidence in Excel, including spreadsheets, data input, and basic analysis.
- Highly organised, detail driven, and comfortable working with data, systems, and deadlines.
- Full UK driving licence.
What You Will Be Doing
In this role, you will be part of a collaborative FCA team that keeps the Volvo Group financially strong and compliant.
Your Responsibilities Will Include:
- Meeting ledger targets and supporting cash collection performance.
- Building and maintaining strong relationships with customers, depots, and dealership partners.
- Visiting internal and external stakeholders to understand needs and resolve issues.
- Reduce and manage levels of debt.
- Managing invoice queries through to resolution.
- Supporting month end reporting and deadlines.
- Working closely with your colleagues in FCA to ensure accuracy, control, and shared success.
You will be working within a well-established team of 8, including one supervisor and two team leaders.
Credit Controller- FTC 14 months in Warwick employer: Volvo Group
Join a dynamic and supportive team at our Warwick location, where we prioritise employee well-being and professional growth. With competitive benefits including a generous pension scheme, healthcare coverage, and a robust employee assistance programme, we foster a culture of collaboration and success. Our hybrid working model allows for flexibility while maintaining strong relationships with customers and colleagues, making this an excellent opportunity for those seeking meaningful employment in credit control.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller- FTC 14 months in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and customer relations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled invoice queries or resolved payment issues in previous roles. Real-life stories can make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller- FTC 14 months in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant achievements to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the Credit Controller position and how your background aligns with our needs. Keep it concise but engaging!
Showcase Your Communication Skills:Since this role involves handling customer calls and emails, make sure to demonstrate your communication skills in your application. Use clear and professional language to reflect your ability to influence outcomes effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Volvo Group
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed high volumes of customer calls and resolved payment issues in the past. Being able to cite specific examples will show that you understand the financial environment and can handle the responsibilities of the role.
✨Build Rapport
Since this role involves building relationships with customers and dealership contacts, practice your communication skills. Think about how you can influence outcomes positively and prepare to share examples of how you've successfully navigated challenging conversations in previous roles.
✨Excel at Excel
Make sure you're comfortable with Microsoft Excel, as it's a key part of the job. Familiarise yourself with spreadsheets, data input, and basic analysis. You might even want to brush up on any specific functions or formulas that could come in handy during the interview.
✨Show Your Organisational Skills
Being detail-driven and organised is crucial for this position. Prepare to discuss how you manage your workload, meet deadlines, and keep track of multiple tasks. Consider sharing a time when your organisational skills helped you resolve an invoice query or manage debt effectively.
