As Technician Supervisor, you'll play a key role in leading our team of HGV technicians, ensuring all work is carried out efficiently, safely, and to Volvo's high standards. You'll act as a hands‑on leader, supporting technicians on the shop floor while coordinating workloads, maintaining quality control, and liaising with the Service Manager to meet operational targets Ready to take a step up in your role?
Key Responsibilities
- Working closely with and supervising a team of technicians in order to create high levels of morale and focus to ensure that work is completed in a timely manner and with excellence in quality.
- Ensuring that customer expectations are managed at all times by working with each stage of the Genuine Volvo Service process.
- Maximising the shifts performance through effective problem solving, coaching & development
- Effective communication with the Day Shift Supervisor, CSR's and Parts department to ensure that technicians have valid job specifications and time budget prior to work commencing.
Do you have previous experience as a Supervisor or Team Leader in HGV maintenance? - Are you Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair
- Do you have Workshop experience, ideally in trucks/buses with some supervisory know-how.
- Do you have a Full UK driving licence (HGV licence a big plus)
- Are you able to manage and motivate a team of technicians in their daily duties?
- Can you coach and provide support and guidance to your team of technicians.
- Are you able to effectively communicate at all levels both written and verbally
- You have the ability to prioritise tasks, manage workflow and meet deadlines in a busy workshop
- You have a basic knowledge of Microsoft and IT skills
Compensation & Benefits
- Sign on bonus: £3,000 JOINING BONUS!!!!!! (direct applicants only, £1,500 paid in 1st salary, £1,500 paid after 6 months continuous service)
- Salary up to £22 per hour - dependent upon experience & skill set ++ Overtime @ time and a half (double time Sundays and bank holidays) ++ £120 per week call out applicable when on standby Working a rotating shift pattern: Monday to Friday - 0700hrs to 1500hrs/1500hrs to 2300hrs alternative Saturdays 0800hrs to 1200hrs @ overtime - time and a half,
- 25 days holiday raising with service to 30 days + bank hols (watch your holiday grow each year)
- Company pension
- Referral schemes - earn yourself £1000!
- Enhanced Paternity/Maternity leave
- In house training
- Healthcare plan with access to dental insurance
- Employee discounts for yourself, family and friends on many High St Retailers, travel, hotels, gym memberships, theme park days plus many more!
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Technician Supervisor in Peterborough employer: Volvo Group
Renault Truck Commercials is an exceptional employer that offers a dynamic apprenticeship experience in Dunstable, where you can develop essential customer service skills in a supportive environment. With a strong focus on employee growth, you will benefit from comprehensive training, mentorship from experienced professionals, and a range of perks including generous holiday entitlement and discounts. Join us to kickstart your career with a globally recognised brand, where your contributions are valued and your development is prioritised.