At a Glance
- Tasks: Manage credit control and resolve payment issues while building strong relationships.
- Company: Join a leading finance team within the Volvo Group in a hybrid role.
- Benefits: Enjoy competitive salary, bonuses, healthcare, and generous holiday allowance.
- Other info: Collaborative team environment with excellent growth opportunities.
- Why this job: Make a real impact on financial strength while developing your career.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: Hybrid, Warwick UK, three days per week in the office with travel to depots and dealerships.
What’s in it for you?
- Company bonus: Enjoy up to a 5% yearly bonus provided by the company.
- Pension scheme: We offer a matched pension scheme of up to 7% of your salary, with incremental benefits based on length of service, including death in service cover.
- Healthcare: Benefit from access to Bupa Cover and Dental insurance.
- Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well-being.
- Holiday Allowance: Start with 25 days plus Bank Holidays, increasing with service, with the option to buy up to 5 additional days.
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays and travel.
- Fitness perks: MyGymDiscounts and MyActiveDiscounts.
Who are you?
- Experience in credit control, accounts receivable, or ledger management within a finance environment.
- Comfortable handling high volumes of customer calls and emails to resolve payment and billing issues efficiently.
- Experience managing invoice queries and payment discrepancies through to resolution.
- Confident speaking with customers and dealership contacts, influencing outcomes in a professional and solution-focused way.
- Strong Microsoft Office skills with confidence in Excel, including spreadsheets, data input, and basic analysis.
- Highly organised, detail driven, and comfortable working with data, systems, and deadlines.
- Full UK driving licence.
What You Will Be Doing
In this role, you will be part of a collaborative FCA team that keeps the Volvo Group financially strong and compliant.
Your Responsibilities Will Include:
- Meeting ledger targets and supporting cash collection performance.
- Building and maintaining strong relationships with customers, depots, and dealership partners.
- Visiting internal and external stakeholders to understand needs and resolve issues.
- Reduce and manage levels of debt.
- Managing invoice queries through to resolution.
- Supporting month end reporting and deadlines.
- Working closely with your colleagues in FCA to ensure accuracy, control, and shared success.
You will be working within a well-established team of 8, including one supervisor and two team leaders.
Credit Controller- FTC 14 months employer: Volvo Group
Join a dynamic and supportive team as a Credit Controller in Warwick, where we prioritise employee well-being and professional growth. With a competitive salary, generous benefits including a matched pension scheme, healthcare coverage, and a robust employee assistance programme, we foster a culture of collaboration and success. Enjoy the flexibility of a hybrid working model while contributing to the financial strength of the Volvo Group, all within a vibrant community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller- FTC 14 months
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know about credit control. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and customer relations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled invoice queries or resolved payment issues in past roles. This will demonstrate your experience and problem-solving abilities to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller- FTC 14 months
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and accounts receivable, and don’t forget to mention any relevant skills like handling customer calls and managing invoice queries.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description and show us your enthusiasm for the role.
Showcase Your Skills:We want to see your Microsoft Office skills, especially Excel! If you’ve got experience with spreadsheets and data analysis, make sure to highlight that in your application. It’s all about showing us you can handle the data side of things.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Volvo Group
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed high volumes of customer calls and resolved payment issues in the past. Being able to cite specific examples will show that you understand the financial environment and can handle the responsibilities of the role.
✨Build Rapport
Since this role involves building strong relationships with customers and dealership partners, practice your communication skills. Think about how you can influence outcomes positively and prepare to share examples of how you've successfully navigated challenging conversations in previous roles.
✨Excel at Excel
Make sure you're comfortable with Microsoft Excel, as it's a key part of the job. Familiarise yourself with spreadsheets, data input, and basic analysis. You might even want to bring a few examples of reports or analyses you've done in the past to showcase your skills.
✨Be Organised and Detail-Driven
This role requires a high level of organisation and attention to detail. Prepare to discuss how you manage your workload, meet deadlines, and ensure accuracy in your work. Consider sharing a time when your organisational skills made a significant difference in your team's performance.
