We are looking for a motivated and customer-focused Parts Advisor to join our busy team at our Volvo Truck and Bus Centre in Hayes.
This is an excellent opportunity for someone with experience in commercial vehicle, automotive, or truck parts who enjoys delivering outstanding customer service in a fast-paced environment,
- Identify and source correct parts using electronic catalogues and manufacturer systems.
- Assist with urgent workshop requirements to minimise vehicle downtime.
- Receive, inspect, and process incoming deliveries.
- Serve retail and trade customers professionally and efficiently.
- Provide product advice and technical parts information.
- Handle incoming customer calls regarding parts availability, pricing, and orders.
- Maintain accurate stock records and support stock control activities.
- Participate in stock counts and inventory audits.
- Experience as a Parts Advisor or Parts Assistant (automotive, truck, or bus industry preferred)
- hold full driving licence
- Confident communicator with great organisational and IT skills
- A proactive team player who takes pride in delivering quality service
- Knowledge of Volvo systems or commercial vehicle parts is an advantage
- Salary up to £17 per hour (dependent upon experience) + quarterly bonus!
- Monday to Friday 0800hrs to 1600hrs (1/2 hr unpaid lunch)
- 1 in 3 Saturday mornings, 10% bonus, paid quarterly
- Generous Company pension plan
- 25 days holiday raising to 30 days with service + bank holidays
- Healthcare plan with access to dental insurance
- Enhanced paternity/maternity/foster leave
- Referral scheme earn yourself £1000 for each
- Ignition Electric car salary sacrifice scheme
- cycle to work scheme, save yourself up to 42% on a new bike
- eyecare vouchers
- Employee assistance programme
- Many benefits for yourself, family and friends including gym memberships, travel, hotel, theme park days +++ many more
- Ongoing Volvo training and career development opportunities
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Parts Advisor in City of Westminster employer: Volvo Group
Renault Truck Commercials is an exceptional employer that offers a dynamic apprenticeship experience in Dunstable, where you can develop essential customer service skills in a supportive environment. With a strong focus on employee growth, you will benefit from comprehensive training, mentorship from experienced professionals, and a range of perks including generous holiday entitlement and discounts. Join us to kickstart your career with a globally recognised brand, where your contributions are valued and your development is prioritised.
