Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shadow the team and assist in managing and marketing product offerings.
- Company: Join Volvo Group, a leader in sustainable transport solutions.
- Benefits: Enjoy professional growth, generous holidays, and wellness support.
- Why this job: Make a real impact while learning from industry experts.
- Qualifications: Curiosity, attention to detail, and strong communication skills are key.
- Other info: Dynamic environment with opportunities for career advancement.
The predicted salary is between 18000 - 25000 £ per year.
As an apprentice, you will shadow members of the team and work closely with our Contract Administration and Extended Offer managers. You will be helping our Extended Offer team within the parts function to administer, market and develop our product offering within that function.
Responsibilities
- Manage and prioritise cases received primarily by email, with occasional phone enquiries.
- Assign cases accurately within the wider team using Salesforce and other internal tools.
- Log all case files and attach relevant contract documentation for the contract administration team to action.
- Create and present detailed reports on case volumes, status, closure rates, and resolutions to support management.
- Provide cover by handling assigned cases during periods of team absence or vacation.
- Help improve how we manage cases and data.
- Provide administrative support and help to develop product marketing campaigns for the Extended Offer team within the parts function, giving an opportunity to gain insight across functions.
Qualifications & Skills
- You are someone with a natural curiosity and a mindset that thrives on structure, numbers, and building great relationships with the people around you.
- Strong attention to detail and organisational skills.
- Genuine enthusiasm for analysing data to uncover trends and insights.
- Excellent communication skills, equally confident engaging with people and interpreting data.
- A proactive, can-do attitude and a genuine willingness to learn.
- Confident using basic Excel.
- Experience with CRM systems is a bonus, but not essential – training will be provided.
Eligibility
If you already hold a business-related qualification such as A-Levels in Business, a degree, or equivalent, you may not be eligible for this apprenticeship.
Benefits
- Professional growth and development: Unlock your potential through various training and development opportunities.
- Pension scheme option: Matched up to 5% of your salary, including death in service cover.
- Medical Insurance: Medical insurance coverage is provided by Bupa.
- Employee Assistance Programme: Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.
- Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays. You can buy up to 5 extra holiday days!
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
- Fitness perks: Access MyGymDiscounts and MyActiveDiscounts. Make use of our on-site gym.
- Other benefits: Dental insurance, Cycle-to-work scheme and Eyecare vouchers.
Business Administration Apprentice employer: Volvo Group
Contact Detail:
Volvo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprentice
✨Tip Number 1
Network like a pro! Reach out to current employees at Volvo Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Business Administration Apprentice role.
✨Tip Number 2
Prepare for the interview by practising common questions related to business administration and data analysis. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show your enthusiasm! During interviews, express your genuine interest in the role and the company’s mission. Talk about how you can contribute to improving case management and product marketing campaigns within the Extended Offer team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the opportunities we offer.
We think you need these skills to ace Business Administration Apprentice
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Administration Apprentice role. Highlight your organisational skills, attention to detail, and any relevant experience with data analysis or CRM systems. We want to see how you fit into our team!
Show Your Enthusiasm: Let your passion shine through in your application! Share why you're excited about the opportunity to work with the Extended Offer team and how you can contribute to improving case management and product marketing. We love seeing genuine enthusiasm!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make your skills and experiences stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Volvo Group
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Business Administration Apprentice. Familiarise yourself with tasks like managing cases, using Salesforce, and creating reports. This will help you demonstrate your enthusiasm and readiness to take on these challenges.
✨Show Off Your Skills
Highlight your attention to detail and organisational skills during the interview. Prepare examples of how you've successfully managed tasks or projects in the past. If you have experience with Excel or CRM systems, be sure to mention it, as this could give you an edge.
✨Ask Insightful Questions
Prepare thoughtful questions about the team and the company culture. Asking about how they manage case data or their approach to product marketing can show your genuine interest in the role and help you assess if it's the right fit for you.
✨Embrace Your Curiosity
Demonstrate your natural curiosity and willingness to learn throughout the interview. Share instances where you've taken the initiative to explore new ideas or improve processes. This aligns perfectly with the company's values and shows you're ready to contribute positively.