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- Tasks: Greet visitors, manage calls, and assist with admin tasks in a vibrant dealership.
- Company: Join Ray Chapman Motors, a leading Volvo retailer in a state-of-the-art facility.
- Benefits: Flexible part-time hours, friendly team environment, and opportunities for growth.
- Why this job: Be the face of the dealership and enhance customer experiences every weekend.
- Qualifications: Previous reception or hospitality experience and strong communication skills required.
- Other info: Embrace a diverse workplace that values equal opportunity and personal development.
One of Volvo’s well-known retailers based in Malton, Ray Chapman Motors have an exciting opportunity for a Receptionist/ Dealership Host to join their team. The safe and friendly environment boasts state-of-the-art facility, equipment, and workshop technology.
Working hours: 8:30am–5:00pm (Saturday) / 11:00am–4:00pm (Sunday)
You’ll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone.
About this opportunity…
The Receptionist/ Dealership Host will greet all visitors, ascertain their requirements and enhance the reputation of the dealership by ensuring that effective contact is maintained throughout their visit. Previous Front of House, reception or hospitality experience is essential.
- Answer all incoming phone calls and direct them to the relevant department
- Meet and greet all visitors to the dealership, identify their requirements and pass on to the relevant member of staff
- Be permanently based at the host station but always walk to the front of the desk to “Meet and Greet”
- Assist with administrative tasks for both Sales and Aftersales – e.g. Pinnacle data cleanse, Recall diary, Job Cards, Feefo etc
- To provide a secretarial service as required, typing, spreadsheets, photocopying, etc
What we’re looking for …
- Motivated, with a proactive approach to customer service.
- Excellent interpersonal and organisational skills and be well presented.
- Calm and able to demonstrate a well organised approach to problem solving.
- PC, Microsoft, and web literate.
- Excellent in your communication and Customer service skills.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
Seniority level
- Not Applicable
Employment type
- Part-time
Job function
- Administrative and Customer Service
Industries
- Motor Vehicle Manufacturing and Retail Motor Vehicles
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Weekend Receptionist/ Dealership Host employer: Volvo Car UK
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist/ Dealership Host
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ray Chapman Motors and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your greeting skills! As a Receptionist/Dealership Host, first impressions matter. Try rehearsing how you would greet visitors and handle phone calls. A warm, friendly approach can set the tone for a great experience.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed tasks in previous roles. Whether it’s juggling phone calls or keeping track of appointments, demonstrating your ability to stay organised will impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Weekend Receptionist/ Dealership Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Experience: Make sure to highlight your previous Front of House or hospitality experience. We’re looking for specific examples that showcase your customer service skills and how you’ve handled similar roles in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Avoid fluff and focus on what makes you the perfect fit for the Weekend Receptionist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Ray Chapman Motors.
How to prepare for a job interview at Volvo Car UK
✨Know the Company
Before your interview, take some time to research Ray Chapman Motors and their values. Understanding their mission to make life easier, better, and safer will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Receptionist/Dealership Host, customer service is key. Prepare examples from your previous experience where you went above and beyond for a customer. This will demonstrate your proactive approach and interpersonal skills.
✨Practice Your Communication
Since you'll be the first point of contact, practice clear and confident communication. Role-play common scenarios you might encounter, like greeting visitors or answering phone calls, to ensure you come across as calm and organised.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and presentably for your interview. A polished appearance reflects your professionalism and shows that you understand the importance of being well-presented in a front-of-house role.
