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For Companies At a Glance
- Tasks: Maximise vehicle sales and build lasting customer relationships.
- Company: Join Volvo Car UK, a leader in customer satisfaction and innovative automotive solutions.
- Benefits: Enjoy a competitive salary, OTE potential, and a supportive team culture.
- Why this job: Be part of a dynamic team that values creativity and customer service excellence.
- Qualifications: No specific experience required; just bring your passion and enthusiasm!
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
The predicted salary is between 22000 - 30000 £ per year.
Volvo Car UK has an exciting opportunity for a Vehicle Sales Consultant in Maidstone, where their vision is to exceed customer expectations in all areas of the business. By creating pleasure in ownership and providing a hassle-free experience, they aim to create long-term and meaningful relationships.
What you will do:
- Maximise new and used vehicle sales through both prospecting and conquest business, achieving personal sales volume and financial targets set by the Sales Manager.
- Sell finance and insurance schemes, accessories, and extended warranties.
- Achieve agreed performance gateways in terms of penetration levels and volume.
- Offer test drives at every opportunity, ensuring manufacturer standards are observed.
- Operate the company's prospect and follow-up systems effectively, maintaining them daily, including demonstrator logs.
- Record and capture customer information to company standards, ensuring quality and consistency in all communications.
Examples of contact standards:
- Telephone: Respond within 5 rings, introduce yourself with enthusiasm, take caller’s name and contact details, identify vehicle of interest, budget, funding intention, and enquiry source, then agree next steps (e.g., appointment/test drive).
- Showroom: Capture full personal/contact details, identify vehicle of interest and budget, offer and arrange a test drive, explain finance options, and book follow-up appointments.
Who you are:
- A team player who thrives in a customer-centric, creative, and results-driven environment.
- Logical and methodical in your approach, yet innovative and energetic.
- Charismatic, creating a trusting and productive environment for customers and colleagues.
- Passionate about the Volvo brand and committed to delivering an excellent customer experience.
- Eager to learn and develop in line with the company’s goals and your own career aspirations.
How to Apply:
Applications must be submitted through LinkedIn. If you’d like more information about the role and its responsibilities, please reach out to leigh.craddock@volvocars.com.
We are committed to equal opportunities for all employees. We pride ourselves on creating a diverse and inclusive working environment where everyone can thrive, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Vehicle Sales Consultant employer: Volvo Car UK
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Sales Consultant
✨Tip Number 1
Familiarise yourself with the Volvo brand and its values. Understanding what makes Volvo unique will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and in person. Since you'll be expected to engage with customers enthusiastically, role-playing different scenarios can help you feel more confident.
✨Tip Number 3
Network with current or former employees of Volvo or similar automotive companies. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your sales strategies and how you would approach achieving targets. Think of specific examples from your past experiences that showcase your ability to meet and exceed sales goals.
We think you need these skills to ace Vehicle Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Vehicle Sales Consultant. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your sales experience, customer service skills, and any relevant achievements. Use quantifiable metrics to demonstrate your success in previous roles, such as sales targets met or exceeded.
Write a Strong Cover Letter: In your cover letter, express your passion for the Volvo brand and your commitment to delivering excellent customer experiences. Mention specific examples from your past that showcase your ability to thrive in a customer-centric environment.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team and demonstrate your enthusiasm for the role.
How to prepare for a job interview at Volvo Car UK
✨Know Your Product
Familiarise yourself with the Volvo brand and its vehicles. Understand the features, benefits, and unique selling points of the models you will be discussing. This knowledge will help you answer questions confidently and demonstrate your passion for the brand.
✨Practice Your Communication Skills
Since customer interaction is key in this role, practice your telephone and face-to-face communication skills. Be prepared to introduce yourself enthusiastically, ask open-ended questions, and actively listen to the customer's needs. This will show that you can create a trusting environment.
✨Demonstrate Your Sales Techniques
Be ready to discuss your previous sales experiences and how you achieved targets. Prepare examples of how you have successfully closed deals, offered test drives, or upsold products like finance options and accessories. This will showcase your ability to maximise sales.
✨Show Your Customer-Centric Approach
Highlight your commitment to providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past. This will align with the company's vision of exceeding customer expectations and creating long-term relationships.
