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- Tasks: Greet visitors, manage phone calls, and assist with admin tasks in a vibrant dealership.
- Company: Join Ray Chapman Motors, a leading Volvo retailer known for its friendly environment and cutting-edge facilities.
- Benefits: Enjoy generous annual leave, a company pension, and a cycle to work scheme.
- Why this job: Be part of a supportive team that values customer service and offers opportunities for growth.
- Qualifications: Previous reception or hospitality experience is essential; strong communication and organisational skills are a must.
- Other info: No weekend work required, making it perfect for students seeking a balanced schedule.
The predicted salary is between 26984 - 26984 Ā£ per year.
Get AI-powered advice on this job and more exclusive features.
This range is provided by Volvo Car UK. Your actual pay will be based on your skills and experience ā talk with your recruiter to learn more.
Base pay range
One of Volvoās well-known retailers based in Bradford, Ray Chapman Motors have an exciting opportunity for a Receptionist/ Dealership Host to join their team. The safe and friendly environment boasts state-of-the-art facility, equipment, and workshop technology.
Salary: Ā£26,984 per annum
Working hours: Monday- Friday 8am – 5pm one week then 8.30am – 5.30pm the week after (they alternate).
Youāll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone.
You can find out more about Our story here | Volvo Cars – United Kingdom
https://www.raychapmanmotors.co.uk/why-choose-us/
About this opportunityā¦
The Receptionist/ Dealership Host will greet all visitors, ascertain their requirements and enhance the reputation of the dealership by ensuring that effective contact is maintained throughout their visit. Previous Front of House, reception or hospitality experience is essential.
- Answer all incoming phones calls and directing them to the relevant department
- Meet and greetā all visitors to the dealership, identify their requirements and pass on to relevant member of staff
- Be permanently based at the host station but always walk to the front of the desk to āMeet and Greetā.
- Assist with administrative tasks for both Sales and Aftersales ā eg Pinnacle data cleanse, Recall diary, Job Cards, Feefo etc
- To provide a Secretarial service as required, typing, spreadsheets, photocopying, etc
What weāre looking for ā¦
- Motivated, with a proactive approach to customer service.
- Excellent interpersonal and organisational skills and be well presented.
- Calm and able to demonstrate a well organised approach to problem solving.
- PC, Microsoft, and web literate.
- Excellent in your communication and Customer service skills
What you\’ll receive…
- Generous annual leave plus bank holidays
- Company pension
- Cycle to work scheme
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative and Customer Service
-
Industries
Motor Vehicle Manufacturing and Retail Motor Vehicles
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Receptionist/ Dealership Host (no weekends) employer: Volvo Car UK
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Receptionist/ Dealership Host (no weekends)
āØTip Number 1
Familiarise yourself with Volvo's brand values and customer service philosophy. Understanding their mission to make life easier, better, and safer will help you align your responses during the interview.
āØTip Number 2
Practice your meet-and-greet skills. Since you'll be the first point of contact for visitors, demonstrating a warm and welcoming attitude can set you apart from other candidates.
āØTip Number 3
Brush up on your organisational skills. Be prepared to discuss how you manage multiple tasks effectively, as the role involves administrative duties alongside customer interaction.
āØTip Number 4
Showcase your communication skills. Be ready to provide examples of how you've successfully handled customer inquiries or resolved issues in previous roles, as this is crucial for the position.
We think you need these skills to ace Receptionist/ Dealership Host (no weekends)
Some tips for your application š«”
Tailor Your CV: Make sure your CV highlights relevant experience in front of house, reception, or hospitality roles. Emphasise your customer service skills and any administrative tasks you've handled in previous jobs.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your proactive approach to customer service. Mention specific examples from your past experiences that demonstrate your interpersonal and organisational skills.
Highlight Relevant Skills: In your application, clearly outline your proficiency with PC and Microsoft applications, as well as your communication skills. These are essential for the Receptionist/Dealership Host position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Volvo Car UK
āØShowcase Your Customer Service Skills
As a Receptionist/Dealership Host, your ability to provide excellent customer service is crucial. Prepare examples from your previous experience where you successfully handled customer inquiries or resolved issues, demonstrating your proactive approach and interpersonal skills.
āØFamiliarise Yourself with the Company
Research Ray Chapman Motors and Volvo Car UK to understand their values, mission, and the services they offer. This knowledge will help you tailor your responses during the interview and show your genuine interest in the role and the company.
āØPractice Your Communication Skills
Effective communication is key for this role. Practice speaking clearly and confidently about your experiences. You might even want to conduct mock interviews with a friend to refine your answers and ensure you convey your thoughts well.
āØDress Professionally and Be Well-Presented
First impressions matter, especially in a front-facing role. Dress smartly and ensure you are well-groomed for the interview. This not only reflects your professionalism but also aligns with the dealership's image of being well-presented.
