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- Tasks: Greet visitors, manage calls, and assist with admin tasks in a friendly dealership.
- Company: Join Ray Chapman Motors, a top Volvo retailer known for its safe and modern environment.
- Benefits: Enjoy generous leave, gym membership, and a cycle to work scheme.
- Why this job: Be part of a supportive team making life easier and safer for everyone.
- Qualifications: Previous reception or hospitality experience is essential; strong communication skills required.
- Other info: No weekend work; flexible hours Monday to Friday.
The predicted salary is between 22000 - 30000 £ per year.
One of Volvo’s well-known retailers based in York, Ray Chapman Motors have an exciting opportunity for a Receptionist/ Dealership Host to join their team. The safe and friendly environment boasts state-of-the-art facility, equipment, and workshop technology.
Salary : £26,984 per annum
Working hours: Monday- Friday 8am – 5pm one week then 8.30am – 5.30pm the week after (they alternate).
You’ll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone.
You can find out more about Our story here | Volvo Cars – United Kingdom
About this opportunity…
The Receptionist/ Dealership Host will greet all visitors, ascertain their requirements and enhance the reputation of the dealership by ensuring that effective contact is maintained throughout their visit. Previous Front of House, reception or hospitality experience is essential.
Key responsibilities…
- Answer all incoming phones calls and directing them to the relevant department
- Meet and greet’ all visitors to the dealership, identify their requirements and pass on to relevant member of staff
- Be permanently based at the host station but always walk to the front of the desk to ‘Meet and Greet’.
- Assist with administrative tasks for both Sales and Aftersales – eg Pinnacle data cleanse, Recall diary, Job Cards, Feefo etc
- To provide a Secretarial service as required, typing, spreadsheets, photocopying, etc
What we’re looking for …
- Motivated, with a proactive approach to customer service.
- Excellent interpersonal and organisational skills and be well presented.
- Calm and able to demonstrate a well organised approach to problem solving.
- PC, Microsoft, and web literate.
- Excellent in your communication and Customer service skills
What you'll receive…
- Generous annual leave plus bank holidays
- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
Receptionist/ Dealership Host (no weekends) employer: Volvo Car UK
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/ Dealership Host (no weekends)
✨Tip Number 1
Familiarise yourself with Volvo's brand values and mission. Understanding their commitment to making life easier, better, and safer will help you align your responses during the interview and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your previous experience in front-of-house roles or hospitality during any informal conversations or networking opportunities. This can help you make a memorable impression before the formal interview process.
✨Tip Number 3
Practice your customer service skills by role-playing common scenarios you might encounter as a receptionist. Being able to showcase your calmness and problem-solving abilities in real-time can set you apart from other candidates.
✨Tip Number 4
Make sure to visit the dealership if possible, or engage with them on social media. This shows your genuine interest in the position and gives you insights into their work culture, which you can reference in your discussions.
We think you need these skills to ace Receptionist/ Dealership Host (no weekends)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front of house, reception, or hospitality roles. Emphasise your customer service skills and any administrative tasks you've handled in previous jobs.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your proactive approach to customer service. Mention specific examples of how you've enhanced customer experiences in past positions.
Highlight Key Skills: In your application, clearly outline your interpersonal and organisational skills. Provide examples of how you’ve successfully managed multiple tasks or resolved problems in a calm manner.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Volvo Car UK
✨Showcase Your Customer Service Skills
As a Receptionist/ Dealership Host, your ability to provide excellent customer service is crucial. Prepare examples from your previous experience where you successfully handled customer inquiries or resolved issues, demonstrating your proactive approach and interpersonal skills.
✨Familiarise Yourself with the Company
Research Ray Chapman Motors and Volvo's mission to make life easier, better, and safer. Understanding their values and how they operate will help you align your answers with their expectations and show genuine interest in the role.
✨Practice Your Organisational Skills
The role requires strong organisational abilities. Think of situations where you managed multiple tasks effectively, such as handling phone calls while greeting visitors. Be ready to discuss these experiences during the interview.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Ensure you dress professionally and present yourself well. This not only reflects your understanding of the position but also shows respect for the company and its clientele.
