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- Tasks: Join our team as a Parts Advisor, managing customer orders and ensuring smooth operations.
- Company: Lookers is a leading UK automotive retailer with over 150 dealerships and a commitment to employee growth.
- Benefits: Enjoy competitive pay, generous leave, health perks, and discounts on tech and gym memberships.
- Why this job: Be part of a friendly team, develop your skills, and contribute to a reputable company.
- Qualifications: Previous experience in a similar role and excellent communication skills are essential.
- Other info: We celebrate success and promote an inclusive workplace where everyone can thrive.
The predicted salary is between 25000 - 27000 £ per year.
Glasgow Volvo Monday to Friday 8am – 6pm Salary: £25,000 – £27,000 £3,300 bonus Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at Glasgow Volvo due to an internal promotion we are on the hunt for a Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Volvo parts department. Working alongside a team of experienced parts advisors, you will be able to build relationships and manage our customers expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager. Assisting the Parts department with daily duties Completing Vehicle health checks for workshop Ensuring all items are correctly located and stock control Receiving orders & ensuring returns are up to date Answering call from customers Providing excellent customer care You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you are able to work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team. About Lookers : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing: Eyecare vouchers to help cover vision care needs Smart Health – 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life\’s most challenging moments Financial Wellbeing: MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free Will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle: Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Parts Advisor employer: Volvo Car UK
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with Volvo parts and their specific requirements. Understanding the products you’ll be dealing with will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with current or former Parts Advisors at Glasgow Volvo or similar dealerships. They can provide insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experience where you successfully managed customer expectations or resolved issues, as these will be key in your role.
✨Tip Number 4
Showcase your teamwork abilities by discussing how you've collaborated with others in previous roles. Highlighting your ability to work well within a team will resonate with the hiring managers at Glasgow Volvo.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Focus on your previous roles, particularly any customer service and stock management tasks that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to work in a team. Mention specific skills like communication and computer proficiency that are essential for the role.
Highlight Customer Service Skills: In both your CV and cover letter, emphasise your experience in providing excellent customer care. Use examples that demonstrate how you've successfully managed customer expectations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Parts Advisor position.
How to prepare for a job interview at Volvo Car UK
✨Know Your Parts
Familiarise yourself with common Volvo parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Demonstrate Customer Care Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to manage customer expectations and resolve issues efficiently.
✨Show Team Spirit
Emphasise your experience working in a team environment. Discuss how you collaborate with colleagues to ensure smooth operations, as teamwork is crucial in this role.
✨Be Ready for Technical Questions
Brush up on your knowledge of computer systems used in parts management. Be prepared to answer questions about inventory control and order processing to demonstrate your technical proficiency.
