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For Companies At a Glance
- Tasks: Join our team as a Parts Advisor, managing customer orders and ensuring smooth operations.
- Company: Lookers is a leading UK automotive retailer with over 150 dealerships and 32 brands.
- Benefits: Enjoy competitive pay, generous leave, health perks, and discounts on tech and lifestyle.
- Why this job: Be part of a friendly team, develop your skills, and contribute to customer satisfaction.
- Qualifications: Previous experience in a similar role and excellent communication skills are essential.
- Other info: We celebrate success and offer training for career growth in an inclusive environment.
The predicted salary is between 25000 - 27000 £ per year.
Job Description
Glasgow Volvo
Monday to Friday 8am – 6pm
Salary: £25,000 – £27,000 + £3,300 bonus
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at Glasgow Volvo due to an internal promotion we are on the hunt for a Parts Advisor.
This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Volvo parts department. Working alongside a team of experienced parts advisors, you will be able to build relationships and manage our customers expectations.
As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
- Assisting the Parts department with daily duties
- Completing Vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering call from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you are able to work as part of a team as well as having the ability to work independently.
You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
About Lookers: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free Will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Parts Advisor employer: Volvo Car UK
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with Volvo parts and their specific requirements. Understanding the products you’ll be dealing with will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with current or former Parts Advisors at Glasgow Volvo or similar dealerships. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experience where you successfully managed customer expectations or resolved issues, as these will be key in your role.
✨Tip Number 4
Show enthusiasm for the automotive industry and the specific role of a Parts Advisor. Being genuinely interested in cars and parts will resonate well with the interviewers and show that you’re a good fit for their team.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Focus on your communication skills, customer service experience, and any specific knowledge of automotive parts or systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your previous experience, how you can contribute to the team at Glasgow Volvo, and why you are excited about this opportunity.
Highlight Teamwork Skills: Since the job requires working as part of a team, emphasise your ability to collaborate effectively with others. Provide examples of past experiences where you successfully worked in a team environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Volvo Car UK
✨Know Your Parts
Familiarise yourself with the parts and services offered by Glasgow Volvo. Being able to discuss specific products or services during the interview will show your genuine interest and knowledge in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to manage customer expectations and resolve issues efficiently, as this is crucial for a Parts Advisor.
✨Demonstrate Teamwork
Since the role involves working closely with a team, be ready to discuss your experience in collaborative environments. Share instances where you contributed to team success or helped colleagues achieve their goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the Parts department. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
