Regional Finance Development Manager (RFDM)

Volvo Car Financial Services UK (VCFSUK) is the financial services provider to Volvo Car UK, operating across the Volvo Retailer Network. We have an exciting opportunity within our Field-based Sales team for a Regional Finance Development Manager (RFDM), covering West Midlands, North West and North Wales (approximately 16 retailers).

This role plays a key part in supporting our Retailer partners to deliver strong commercial outcomes and an excellent customer experience, aligned with our values and long‑term strategy.

What’s in it for you?

People are at the heart of our business. We're committed to helping our people grow their careers in an environment where everyone feels supported, included and able to succeed. In return, we offer:

• Discretionary 10% performance-related bonus
• Company pension scheme with generous employer contributions
• Voluntary flexible benefits allowance of £500 per annum, payable as cash or benefits
• 27 days’ annual leave + bank holidays + the opportunity to buy/sell 5 days per year
• 2 paid charitable giving days per year
• Career growth & learning opportunities
• Access to two cars via Volvo’s employee lease scheme
• We are open to conversations about flexibility and how this role could work for you.

What you’ll do

As part of a high‑performing and collaborative field‑based team, you will work closely with Retailer Senior Management and Sales teams across your region to deliver positive outcomes for customers and the business.

Reporting to the National Sales Manager, your responsibilities will include building and maintaining strong, positive working relationships with Retailers in your region and supporting Retailers to deliver effective and compliant finance sales practices aligned to the National strategy.

You will be responsible for supporting the delivery of agreed performance targets through regular business reviews, analysis of performance drivers, and the development of clear action plans. This includes providing tailored consultancy, guidance and coaching to Retailers, both face to face and remotely, across New and Used car finance.

The role is focused on strengthening customer loyalty by supporting robust finance renewal processes and embedding a strong customer‑focused culture. This includes reviewing management information with Retailers to ensure good customer outcomes are consistently achieved and producing clear and concise visit reports to support action planning and follow‑up activity.

You will support the launch of quarterly finance offers and initiatives, ensuring Retailers understand requirements and can translate them into effective local plans.

Do you fit the profile?

We’re looking for someone with experience in a similar role within automotive retail finance, who enjoys working in partnership with others and supporting performance improvement.

You should have experience of working with Retailers to improve finance sales performance and customer outcomes. You will also bring strong interpersonal skills, with the ability to build relationships, influence decision‑making, and communicate effectively at all levels.

It is important to understand the current finance regulatory environment and experience supporting compliant sales processes. You should be confident in recommending improvements to processes and ways of working.

You will need the ability to manage your time effectively in a field‑based role, working both independently and as part of a supportive team. Strong analytical skills, with the ability to interpret data and translate insight into practical action plans are also essential to the role.

We recognise that candidates may not meet every requirement listed. If you feel you would thrive in this role, we encourage you to apply.

Our values

At VCFSUK, our values guide how we work with each other and with our partners:

You take pride in delivering high‑quality work and continually look for ways to improve. You set clear standards and take ownership of achieving meaningful outcomes.

Bravery

You are comfortable raising concerns, contributing ideas, and exploring new approaches. You act with integrity and support ethical decision‑making, even when conversations are challenging.

You communicate openly, listen to others’ perspectives, and work constructively with colleagues and partners. You value teamwork and build positive, respectful relationships.

Location

This is a field‑based role covering West Midlands, North West and North Wales. Ideally, you will be based within this region, with regular travel to Retailers and periodic visits to:

• Volvo’s Training & Development Centre in Daventry, Northamptonshire

Diversify our future

Volvo Car Financial Services UK is an equal opportunities employer. We value diversity and inclusion and are committed to creating a workplace where everyone feels respected, supported and able to be themselves. We actively encourage applications from people of all backgrounds, experiences and perspectives, particularly from groups that are underrepresented within our industry. We believe diverse teams make better decisions and create stronger outcomes for our people, our customers and our business. We strive to create an inclusive environment where everyone can thrive.