At a Glance
- Tasks: Join us as a Service Technician apprentice, diagnosing vehicle faults and ensuring top-notch service.
- Company: Lookers Volvo Colchester is dedicated to delivering exceptional customer service in the automotive industry.
- Benefits: Enjoy hands-on training, mentorship, and opportunities for career progression with competitive pay.
- Why this job: Dive into a dynamic role with diverse vehicles, from classic cars to cutting-edge technology.
- Qualifications: GCSEs in English and Maths (grades 9-4) or equivalent are required; passion for vehicles is a must!
- Other info: This apprenticeship offers a pathway to advanced qualifications and potential leadership roles.
Full job description
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
- Use of diagnostic equipment to identify vehicle faults.
- Testing of parts and systems to ensure correct working.
- Following checklists to ensure all critical parts of vehicles are examined.
- Carrying out bumper to bumper overview, service, and inspection.
- Maintenance of electronic systems including on- board entertainment systems.
- Completion of legible and accurate paperwork for the customers and centres records
- Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Training provided:
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
- Level 2 Apprenticeship Standard in Autocare Technician
- Certificate in Automotive Refrigerant Handling
- Level 2 qualification for safe isolation of electric and hybrid vehicles
- Brand specific certifications
- Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Desired skills
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
- Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Future prospects
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.
Minimum entry requirements
GCSE grades 9 β 4 (A β C) or equivalent in English and Maths.
In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A β C or above in English and Maths.
βEquivalentβ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
We accept predicted grades and conditional offers can be made based on predicted grades.
Please note:
The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions
As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.
English and Maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and Maths and as such the entry grade criteria as advertised still applies.
The closing date for this vacancy is 18th April. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.
Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.
Job Types: Full-time, Apprenticeship
Pay: Β£302.00 per week
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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Lookers Volvo Colchester Service Technician Apprenticeship employer: Volvo Apprenticeships
Contact Detail:
Volvo Apprenticeships Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Lookers Volvo Colchester Service Technician Apprenticeship
β¨Tip Number 1
Show your passion for the automotive industry! When you get the chance to speak with someone from Lookers or during any interviews, express your enthusiasm for cars and technology. Mention specific models or innovations that excite you to demonstrate your genuine interest.
β¨Tip Number 2
Familiarise yourself with Volvo's brand values and their approach to customer service. Understanding what makes their service department successful will help you align your answers with their expectations during any discussions.
β¨Tip Number 3
Network with current or former apprentices at Lookers. They can provide valuable insights into the apprenticeship experience and may even offer tips on how to stand out as a candidate. Use platforms like LinkedIn to connect with them.
β¨Tip Number 4
Prepare to discuss your problem-solving skills. Think of examples from school or personal projects where you successfully identified and resolved issues. This will showcase your logical thinking and attention to detail, which are crucial for a Service Technician.
We think you need these skills to ace Lookers Volvo Colchester Service Technician Apprenticeship
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Technician/Mechanic apprentice. Highlight your enthusiasm for vehicle engineering and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any relevant coursework, projects, or experiences that demonstrate your problem-solving abilities and attention to detail.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the automotive industry. Mention specific reasons why you want to work with Lookers Volvo Colchester and how you can contribute to their team.
Highlight Relevant Skills: In your application, clearly outline your skills in teamwork, communication, and customer service. Provide examples of how you've demonstrated these skills in past experiences, whether in school projects or part-time jobs.
How to prepare for a job interview at Volvo Apprenticeships
β¨Show Your Passion for Vehicles
Make sure to express your enthusiasm for the automotive industry during the interview. Talk about any personal projects or experiences that demonstrate your interest in vehicle engineering, whether it's working on cars, following automotive trends, or even just a love for driving.
β¨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've used logic and problem-solving skills. Think of situations where you identified a problem and how you approached finding a solution, especially if it relates to technical issues or teamwork.
β¨Highlight Teamwork and Communication
Since the role involves working closely with others, be ready to share experiences that showcase your ability to work in a team. Discuss how you communicate effectively with colleagues and customers, and how you contribute to a positive work environment.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the training programme, the types of vehicles you'll be working on, or opportunities for progression after the apprenticeship. It shows your genuine interest in the role and the company.