Engagement Manager Action Earth in Scotland

Reference Number: V571

Location: Scotland - Homebased

Contract type: FTC – March 2028

Hours: 17.5

Salary: £25,625 Pro Rata

DBS/PVG: n/a

Job Family: 3

Line Manager: Senior Project Manager, Corporate and Employability

Closing date: 16th June 2026 Midday

Anticipated start date: July/August 2026

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Role Purpose:

Action Earth offers grants to help urban communities respond to our nature and climate crises. Funded by the National Lottery Community Fund, these nature grants support volunteers of all ages, backgrounds and abilities in practical outdoor activities in Scotland’s cities, towns and villages. We are looking for a talented, dynamic, and organised Engagement Manager to join our Action Earth team in a mainly administrative role.

Key Duties and Responsibilities:

• Administration tasks including maintaining effective and accessible records using Microsoft Office, Google Docs, MailChimp and a CRM.
• Ensure monitoring, impact and evaluation information is collected.
• To ensure that Action Earth meets its agreed targets, reporting format and schedule.
• Updating social media channels.
• Help create newsletters and other promotional materials.
• Supporting successful applicants and monitoring project journeys.
• Supporting with quarterly and yearly reporting.
• Supporting with raising awareness of Action Earth, specifically targeting low SIMD areas across Scotland.
• Attend any fairs or promotional events.

Skills:

• Excellent IT skills including the use of Office 365, Microsoft Teams, Microsoft Forms, Excel, Google Docs and Forms, MailChimp and design software such as Canva.
• Experience using different CRM software.
• An understanding of Scottish geography, particularly around areas of multiple deprivation.
• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively.
• Excellent written and verbal communication skills.
• Excellent people skills with the ability to build professional, long-term relationships with various organisations to influence and motivate others.
• A creative approach to problem solving, an ability to work independently and use own initiative.
• Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative.

Experience Required:

• Experience working directly with Excel and Microsoft Forms, including the ability to develop spreadsheet applications, in particular, the use of formulae and how to link related spreadsheets.
• Experience of administration, achieving goals, managing a busy workload and working to deadlines.
• Experience developing strong working relationships, with a range of organisations.
• Experience of measuring the impact of volunteering and understanding the results.
• Understanding of and full commitment to Equality, Diversity, and Inclusion.

Qualifications:

Relevant experience and values alignment is more important for this role than specific qualifications.

Other:

This is home based however some travel across Scotland to visit projects and attend events may be required. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.

Our Values & Way of Working:

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion:

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role.

Benefits:

• Flexible Working by Default (re hours & place of work)
• Unlimited Annual Leave
• Employee Pension scheme
• Life Assurance
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Enhanced sick and family leave.
• Lifestyle Discount Scheme

We are also open to discussing job share applications.

To Apply:

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Right to Work in the UK:

Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.