Admin Support Officer

Admin Support Officer

Full-Time No working from home possible
Volunteer Hartlepool

The Greatham Foundation, previously known as the Hospital of God has a long and proud history of working with vulnerable people living in the North East of England. Established in 1273 by Bishop Robert de Stichell to help poor and elderly people, throughout the centuries we have taken this founding ethos and developed into a modern organisation meeting a range of 21st century needs.

Job Summary

This is a varied and rewarding role, providing essential administration and reception support to ensure the smooth running of the home. You will act as a key point of contact for residents, families, staff, and visitors, helping to create a welcoming and supportive environment.

Location

Stichell House Residential Care Home, Greatham, Hartlepool

Hours

24 hours per week on a rota basis. Mondays to Sundays (including Bank Holidays).

Summary of Main Duties

  • Deliver high-quality administrative and reception support across the service, including daily management of electronic rotas, timesheets and payroll information, accurate record-keeping, meeting administration, correspondence, and maintaining a friendly, professional reception environment.
  • Provide operational support to managers and staff, assisting with diaries, supervisions and appraisals, training administration, office and equipment management, resident and staff records, internal communications, and coordination with external agencies to support the smooth running of the service in line with GDPR and chiefly charity policies.

Key Requirements

  • Evidence of IT literacy, including competency in Microsoft Word and Excel
  • Experience in an administrative or clerical roleিও including reception duties
  • Enhanced full DBS

Please note we are unable to offer visa sponsorship as we have fully allocated our available certificates of sponsorship.

Job Type

Other

Required Qualifications

GCSEs (or equivalent) in English and Maths

Wage and Hours

£12.98 per hour, Part‑time, 24 hours per week

Address

The Greatham Foundation
Estate Office, Front Street, Greatham
Hartlepool
TS25 2HS

Contact Details

HR Department

01429 870247

hr@thegreathamfoundation.org.uk

Opening Date

06/01/2026

Closing Date

No closing date

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Volunteer Hartlepool

Contact Details:

Volunteer Hartlepool Recruitment Team