Relationship Manager

Relationship Manager

Full-Time 29700 - 36300 £ / year (est.) Home office (partial)
Volunteer Centre

At a Glance

  • Tasks: Manage relationships with delivery partners and create employment opportunities for participants.
  • Company: Join a diverse and inclusive organisation committed to making a difference.
  • Benefits: Flexible hybrid working, supportive team environment, and opportunities for professional growth.
  • Other info: We welcome applications from all backgrounds and encourage diversity in our team.
  • Why this job: Make a real impact in the community while developing your project management skills.
  • Qualifications: Experience in managing employability programmes and strong relationship-building skills.

The predicted salary is between 29700 - 36300 £ per year.

We want to strengthen our team with a new Relationship Manager joining our Programmes team. The role will manage a number of our programmes and be the main point of contact for delivery partners on those programmes. Employer engagement is also a key activity for managing these programmes. Experience of managing employability programmes from implementation to close-down and a project management qualification are of particular interest to us.

Working closely with the other Relationship Managers you will ensure a high-quality and consistent supportive experience for our delivery partners. Flexible hybrid working is available, but it’s important that you are close to and can regularly travel across York, North Yorkshire and West Yorkshire as and when required.

We are a Disability Confident Employer, a Mindful Employer, and an Age-Friendly Employer. Diversity of thought and experience strengthens our team, and we encourage applications from anyone regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We truly welcome applications from anyone who thinks they are a good fit for the role.

Job Description and Person Specification:

  • Lead and manage strong working relationships with delivery partners, funders, and stakeholders
  • Develop strategic employer relationships that create sustainable employment opportunities for participants
  • Manage the performance, quality and compliance of employability programmes
  • Liaise with external stakeholders to ensure programmes are embedded within wider strategies and activities
  • Contribute to the ongoing development and sustainability of Better Connect

Person specification:

  • Experience of building effective relationships with a range of people
  • Experience of managing projects or programmes within employability, skills, or similar provision
  • Experience of employer engagement and developing employment opportunities
  • Understanding of employment initiatives such as supported employment and wage subsidy
  • Well-developed personal and networking skills and ability to build supportive professional relationships
  • Ability to make judgements and recommendations in the context of complex systems and risk
  • Demonstrable commitment and modelling of Better Connect’s values

Our website also includes information about how we can help you to do your best in this recruitment process.

Timeline:

  • Deadline for applications: 9am Tuesday 1st September
  • Shortlisted candidates notified: Monday 7th September
  • Provisional interview date: Monday 14th September

There will be tasks relevant to the role to be completed by shortlisted candidates as part of the interview.

Relationship Manager employer: Volunteer Centre

Join our dynamic team at the Volunteer Centre in Leeds, where we pride ourselves on fostering a supportive work environment that champions employee well-being and professional growth. As a Service Manager for Crisis Services, you will benefit from flexible working arrangements, generous annual leave, and the opportunity to lead a multi-award-winning team dedicated to making a meaningful impact in the community.

Volunteer Centre

Contact Details:

Volunteer Centre Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Relationship Manager

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Volunteer Centre!

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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Volunteer Centre.

We think you need these skills to ace Relationship Manager

Relationship Management
Project Management
Employer Engagement
Stakeholder Liaison
Performance Management
Quality Assurance
Compliance Management

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Volunteer Centre. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Volunteer Centre and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Volunteer Centre. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Volunteer Centre's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Volunteer Centre

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Volunteer Centre.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Volunteer Centre will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Volunteer Centre and how you would contribute to adapting HR strategies.