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- Tasks: Engage with rough sleepers and provide support to help them find stable accommodation.
- Company: Change Grow Live, a charity dedicated to making a difference in people's lives.
- Benefits: 25 days holiday, wellness hours, pension scheme, and discounts on shopping and fitness.
- Why this job: Make a real impact by helping individuals change their lives and achieve their potential.
- Qualifications: Experience in supporting individuals with complex needs and knowledge of homelessness issues.
- Other info: Join a friendly team and enjoy excellent career development opportunities.
The predicted salary is between 27861 - 32002 £ per year.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We are seeking a compassionate and proactive individual to join our team in Leeds as an Outreach and Hub Worker, dedicated to supporting people who are rough sleeping or at risk of homelessness. You will work across nights and weekends, delivering street outreach and night shelter support to help individuals make positive changes and move towards stable accommodation. This is a hands-on role that involves engaging with people at all times of day and night, building trusting relationships, and empowering them to express their strengths and aspirations while taking steps towards a more settled future.
Where: Leeds
Hours: 37.5 hours per week, Full Time
Salary: £27,861.26 – £32,002.35 (based on full time hours, pro rata for part time)
Contract Type: Fixed Term for 12 months
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
About the Role
- Going on outreach shifts; these include early mornings, nights, and weekends. The service covers 7 days.
- Engaging with rough sleepers and people involved in street based anti-social behaviour.
- Working in the Winter night shelter/winter accommodation overnight in shifts over a 7 day period.
- Working with partner agencies to support service users to access accommodation, physical and mental health services, substance use treatment services, benefits etc.
- Accurately recording interactions with the people we work with, other professionals, and related support plans.
About You
- Experience of engaging and providing meaningful support to individuals with complex support needs.
- Experience of communicating effectively with people requiring support.
- Experience of working in a hostel/supported housing environment.
- Experience of recording relevant sensitive information in a timely manner.
- Knowledge of at least one of the following issues around homelessness; the benefits system, substance use, mental or physical health, the criminal justice system, housing (Social and/or Private Rented).
- Some experience of supporting people who may be affected by homelessness, poor mental health and substance use.
- Knowledge of Safeguarding Procedures and their application.
- Experience of working with people in crisis.
What we will give to you
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, fitness etc.
- A friendly and supportive team
- Refer a friend scheme and receive vouchers if candidate is successful.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please pay specific attention to your personal statement which will be used for shortlisting for this role.
Direct applications only — we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Outreach and Hub Worker in Leeds employer: Volunteer Centre
Contact Detail:
Volunteer Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach and Hub Worker in Leeds
✨Tip Number 1
Get to know the organisation! Before your interview, dive into Change Grow Live's mission and values. Understanding their approach to supporting individuals will help you connect your experiences with their goals.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've supported individuals in crisis or engaged with those facing complex needs. Real-life stories resonate well and show your compassion.
✨Tip Number 3
Show your proactive side! During interviews, highlight times when you took the initiative to solve problems or improve situations for others. This aligns perfectly with the 'be bold' value they cherish.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team and making a difference in Leeds.
We think you need these skills to ace Outreach and Hub Worker in Leeds
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Authenticity goes a long way in making a connection.
Tailor Your Personal Statement: Make sure to closely read the job description and tailor your personal statement accordingly. Highlight your relevant skills and experiences that align with what we’re looking for. This helps us see how you fit into our mission of supporting individuals in need.
Show Your Compassion: As an Outreach and Hub Worker, compassion is key! In your application, share examples of how you've supported others, especially those facing challenges. This will demonstrate your understanding of the role and our values at Change Grow Live.
Apply Directly Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Volunteer Centre
✨Know the Mission
Before your interview, take some time to really understand Change Grow Live's mission and values. They’re all about being open, compassionate, and bold. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to helping others.
✨Showcase Your Experience
Make sure you highlight any relevant experience you have in supporting individuals with complex needs. Whether it’s working in a hostel or engaging with people facing homelessness, be prepared to discuss how you've made a positive impact in similar situations. Use real-life scenarios to illustrate your skills.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, especially those involving crisis management or building trust with service users. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to remain calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your genuine interest in the role and the organisation. You might want to ask about the team dynamics, the challenges they face in outreach work, or how they measure success in their programmes. It’s a great way to engage and leave a lasting impression.