Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide face-to-face emotional support to young people in crisis and their families.
- Company: Leeds Survivor Led Crisis Service, a mental health charity focused on innovative support.
- Benefits: Competitive pay at £14.80 per hour with opportunities for progression.
- Why this job: Make a real difference in the lives of young people during their toughest times.
- Qualifications: Empathy, communication skills, and a passion for supporting young people.
- Other info: Join a supportive team in a dynamic environment dedicated to mental health.
The predicted salary is between 13 - 16 £ per hour.
Leeds Survivor Led Crisis Service is recruiting for permanent contracted staff to work as Crisis Support Workers in our Children and Young People’s Crisis Service: Safe Zone. The following posts are available, please state on your application which post/s you are applying for.
- POST 3: Crisis Support Worker working in person in the Safe Zone service Wednesdays 4:30pm – 10pm – Based at Small Mill at North Point, Leeds, LS10 1LJ
- POST 4: Crisis Support Worker(s) (x2) working in person in the Safe Zone service Thursdays 4:30pm – 10pm – Based at Dial House, Leeds, LS15 7RW
- POST 5: Crisis Support Worker working in person in the Safe Zone service Alternate Wednesdays 4:30pm – 10pm – Based at Small Mill at North Point, LS10 1LJ
Rate of pay is £14.80 per hour. Grade LS4.1 starting at £14.80 with progression through to LS4.5.
INFORMATION ABOUT SAFE ZONE: Safe Zone is an innovative non-medical crisis service for young people aged 11-17. The service opened in April 2020 right at the start of the pandemic. Safe Zone opens 2 evenings per week (currently Wednesday and Thursday) for young people to access at times of emotional distress and crisis. The service runs from North Point on a Wednesday and Thursday from Dial House, Halton.
The role of the Crisis Support Workers is to provide a range of face-to-face emotional support to young people in crisis, as well as their parent/carers who may be in attendance and also to support the Senior in creating a safe supportive environment. Safe Zone is part of Leeds Survivor Leeds Crisis Service group of services.
Leeds Survivor Led Crisis Service (LSLCS) is a mental health charity, founded in 1999. We provide services which are predominantly out of hours and that supports people including young people in acute mental health crisis, as an alternative to psychiatric hospital, A&E, police contact and other statutory provision. LSLCS provides a person centred, survivor led alternative to mainstream psychiatric care and the medical model of treating distress. LSLCS specialises in supporting people at high risk of suicide and/or self-injury, who are survivors of trauma.
More information about the organisation and its services can be found at www.lslcs.org.uk.
Interview Dates: w/c – 16th March 2026, to be held in person at Dial House, LS15 7RW.
Salary Rate of pay is £14.80 per hour. Grade LS4.1 starting at £14.80 with progression through to LS4.5.
Crisis Support Workers in our Children and Young People’s Crisis Service: Safe Zone in Leeds employer: Volunteer Centre
Contact Detail:
Volunteer Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Support Workers in our Children and Young People’s Crisis Service: Safe Zone in Leeds
✨Tip Number 1
Get to know the organisation! Research Leeds Survivor Led Crisis Service and their Safe Zone initiative. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can provide insider tips about the interview process and what it’s really like to work as a Crisis Support Worker.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various crisis scenarios with young people. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Crisis Support Workers in our Children and Young People’s Crisis Service: Safe Zone in Leeds
Some tips for your application 🫡
Be Clear About Your Role: When applying, make sure to specify which post you're interested in. We want to know if you're keen on working Wednesdays, Thursdays, or alternate Wednesdays. It helps us match you with the right team!
Show Your Passion: In your application, let us see your enthusiasm for supporting young people in crisis. Share any relevant experiences or skills that highlight your ability to provide emotional support. We love seeing genuine passion!
Tailor Your Application: Don’t just send a generic application! Make it personal by aligning your skills and experiences with the specific needs of the Safe Zone service. We appreciate when applicants take the time to connect their background to our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the roles there!
How to prepare for a job interview at Volunteer Centre
✨Know the Service Inside Out
Before your interview, make sure you understand the Safe Zone service and its mission. Familiarise yourself with the types of support offered to young people in crisis and the importance of a non-medical approach. This knowledge will show your genuine interest and commitment to the role.
✨Prepare Real-Life Examples
Think of specific situations where you've provided emotional support or worked with young people. Be ready to share these experiences during the interview, as they demonstrate your ability to handle the challenges of the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Empathy and Understanding
In this role, empathy is key. During the interview, express your understanding of the emotional distress young people may face. Share your thoughts on how to create a safe and supportive environment, and be prepared to discuss how you would handle sensitive situations with care and compassion.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career goals.