At a Glance
- Tasks: Support carers in accessing resources and navigating welfare benefits.
- Company: Carers Leeds, a diverse and inclusive organisation.
- Benefits: 25 days annual leave, flexitime, hybrid working, and a supportive environment.
- Other info: Join a team that values diversity and offers excellent career development opportunities.
- Why this job: Make a real difference in the lives of carers while enjoying flexible work arrangements.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.
Closing date: Midnight on Sunday 12th July 2026
Interview date: Tuesday 28th July 2026
Brief Role Description
Our Carers Support Workers help carers to access the resources they need to carry out their caring role; to mitigate the negative impact of caring; to enjoy life beyond their caring role and to have good health and wellbeing, social connections and financial security.
Key Duties and Responsibilities
- Provide information and guidance via our Support Line
- Offer 1:1 support for carers via webchat, phone, video, in the home or at local community venues
- Facilitate carers support group/s
- Support carers to understand the eligibility criteria, evidence requirements and claims processes for relevant disability and carer benefits.
- Assist carers to complete welfare benefit claim forms to a high standard, ensuring applications accurately reflect their needs and circumstances.
This post is subject to a satisfactory DBS check.
Excellent terms and conditions including:
- 25 days annual leave plus bank holidays (pro rata for part-time)
- Flexitime
- Hybrid working (part home/part office based)
Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are from ethnic minorities, people with disabilities, younger and older workers, men, and transgender people.
Carer Support Worker (Welfare Benefits) in Leeds employer: Volunteer Centre
Carers Leeds is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture that embraces diversity and inclusion. With flexible hybrid working arrangements, generous annual leave, and opportunities for meaningful engagement with the community, employees can thrive both personally and professionally while making a significant impact in the lives of carers. Join us to be part of a team that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Carer Support Worker (Welfare Benefits) in Leeds
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Volunteer Centre.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Volunteer Centre!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Volunteer Centre, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Volunteer Centre or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Carer Support Worker (Welfare Benefits) in Leeds
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Volunteer Centre:Before hitting send, make sure to tailor your application specifically to Volunteer Centre! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Volunteer Centre
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
