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- Tasks: Lead digital transformation and manage CRM systems to enhance community impact.
- Company: Join Leeds Community Foundation, a forward-thinking organisation focused on community innovation.
- Benefits: Enjoy a fixed-term contract with opportunities for professional growth and impactful work.
- Why this job: Be at the forefront of digital innovation while making a real difference in the community.
- Qualifications: Experience with CRM systems, data reporting, and strong problem-solving skills required.
- Other info: Applications close at 9.00a.m. on Monday 4 August 2025.
The predicted salary is between 36000 - 60000 £ per year.
About the role – Fixed Term Contract – 2 years
It is an incredibly exciting time to be joining Leeds Community Foundation and GiveBradford as Digital and Data Lead. The next two years will be transformative for the organisation from a digital and data perspective, including an imminent CRM migration, the introduction of AI tools, integrating data insights with finance, impact, and income generation, and horizon scanning for further opportunities to be at the forefront of Community Foundation innovation.
You will:
- Drive our digital transformation ambitions in line with the 2024–2029 strategy.
- Act as the lead for digital infrastructure, including our CRM system, data management platforms and automation tools.
- Identify and implement improvements to internal systems and workflows, ensuring that all improvements are based on feedback and consultation with users.
- Identify digital solutions that improve board and committee effectiveness, policy access, and reporting.
- Overall management of the IT contract with our external providers, act as the first point of contact for the staff team, and manage contracts, purchase and service of IT hardware and software.
- Use data to track performance against KPIs, grants impact, donor expectations and organisational learning.
- Prepare clear, data-informed updates for reporting to the Senior Leadership Team, the board and external stakeholders.
- Ensure compliance with data protection laws, including GDPR, and lead on relevant documentation and controls.
- Deliver digital tools that enhance community access, donor reporting and impact presentation.
- Work closely with the Senior Leadership Team and others in the team to embed data insight into planning, fundraising, and reporting.
- Support the finance team with fund and financial reporting alignment across platforms.
- Liaise with external contractors and digital providers on project delivery and service maintenance.
Who we are looking for
This role will suit an experienced CRM system manager who is passionate about innovation within data and digital.
The ideal candidate will have:
- Experience in CRM systems (Salesforce preferred), data reporting and digital transformation.
- Experience in leading IT infrastructure in an organisation.
- Experience in analysing and presenting data to inform decision-making.
- Understanding of GDPR, data governance and systems integration.
- Excellent technical and systems problem-solving skills.
- Confidence to create, manage and present dashboards and data insights.
- Strong project coordination and stakeholder management.
- Ability to communicate complex technical information to non-technical users.
- Problem-solving skills and a good understanding of risk management.
If you’re excited to join us on this journey, we can’t wait to meet you.
How to Apply
Please use this link to Peridot Partners where you can access a full job description and application details.
Applications for this role close at 9.00a.m. Monday 4 August 2025
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Digital and Data Lead employer: Volunteer Centre
Contact Detail:
Volunteer Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital and Data Lead
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, particularly Salesforce. Understanding its functionalities and how it can be leveraged for digital transformation will give you a significant edge during discussions.
✨Tip Number 2
Showcase your experience with data governance and GDPR compliance. Be prepared to discuss how you've successfully navigated these areas in previous roles, as this is crucial for the position.
✨Tip Number 3
Highlight any past projects where you've led digital transformation initiatives. Use specific examples to demonstrate your ability to manage IT infrastructure and improve internal systems based on user feedback.
✨Tip Number 4
Prepare to discuss your approach to stakeholder management and project coordination. Being able to communicate complex technical information to non-technical users is key, so think of examples that illustrate your communication skills.
We think you need these skills to ace Digital and Data Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with their needs, especially in digital transformation and CRM management.
Highlight Relevant Experience: Emphasise your experience with CRM systems, particularly Salesforce, and any previous roles where you led digital initiatives. Use specific examples to demonstrate your problem-solving skills and ability to present data insights.
Showcase Your Technical Skills: Detail your technical expertise in data governance, GDPR compliance, and IT infrastructure management. Make sure to mention any tools or platforms you are proficient in that relate to the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for innovation in data and digital. Explain why you are excited about the opportunity at Leeds Community Foundation and how you can contribute to their goals.
How to prepare for a job interview at Volunteer Centre
✨Showcase Your CRM Expertise
Be prepared to discuss your experience with CRM systems, particularly Salesforce. Highlight specific projects where you've successfully managed CRM migrations or improvements, and be ready to explain how these experiences can benefit the organisation.
✨Demonstrate Data-Driven Decision Making
Prepare examples of how you've used data to inform decisions in previous roles. Discuss the tools you used for data analysis and how your insights led to tangible improvements in processes or outcomes.
✨Communicate Clearly with Non-Technical Stakeholders
Since the role involves explaining complex technical information to non-technical users, practice simplifying your explanations. Use relatable analogies or examples to demonstrate your ability to bridge the gap between technical and non-technical audiences.
✨Emphasise Your Problem-Solving Skills
Think of specific challenges you've faced in IT infrastructure or data management and how you overcame them. Be ready to discuss your approach to problem-solving and how it aligns with the organisation's goals for digital transformation.
