At a Glance
- Tasks: Lead communications and marketing at a vibrant outdoor learning hub.
- Company: Join The Conservation Volunteers in a beautiful eco-building surrounded by nature.
- Benefits: Gain experience in administration, marketing, and community engagement.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Be the friendly face of our community hub and make a real difference.
- Qualifications: Organised, adaptable, and confident in using social media and publicity tools.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a very capable, adaptable and friendly administrator to lead on our day-to-day communications at our very busy outdoor learning and volunteering hub in Skelton Grange Environment Centre in Southeast Leeds. This beautiful eco-building is set in a 10-acre wildlife area in south Leeds and welcomes over 7500 people a year to a range of education, health, job skills and recreation opportunities in the natural environment.
You will be dealing with enquiries face to face, by email and over the phone, as well as leading on our marketing and publicity to promote our education, volunteering and community opportunities. We are looking for someone very organised, efficient and who enjoys the busy nature and vibrancy of a community hub.
You will often be the first point of contact for new enquiries from volunteers, teachers, community groups and more, answering questions by phone and email, as well as welcoming presence for new visitors on site with induction tours or preliminary visits.
You will have oversight of our external publicity plan, using a range of platforms including social media, Eventbrite, digital newsletters and print media to promote our education, volunteering and community opportunities, and to highlight the successes of our work. You will need confidence in using a range of publicity tools, and in working with our delivery teams to create content.
You will be involved in planning, coordinating and supporting our community events, training and room hire offer – working with our staff and volunteer team, as well as with external providers to help make sure that spaces are set up and accessible, and that things go to plan on the day!
You will be looking after the administration of many of our day-to-day systems around bookings, invoicing, procurement, filing, and some reporting and evaluation – so an efficient and organised approach will be important.
Although predominantly locally focused, this role will also provide some national support to our Business Solutions Manager, providing administrative support to the management of our national fleet portfolio, helping to ensure compliance and respond to queries.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Safeguarding
TCV is committed to safeguarding the wellbeing of children and adults at risk. All employees are expected to follow TCV’s Safeguarding Policy, complete mandatory safeguarding training, and promptly report any concerns. Safeguarding is a core part of working safely and responsibly at TCV.
Location
Skelton Grange Environment Centre, LS10 1RS
Community Hub Administrator – Skelton Grange employer: Volunteer Centre
The Conservation Volunteers is an exceptional employer, offering a vibrant work culture that prioritises community engagement and environmental stewardship. Located in the picturesque Skelton Grange Environment Centre, employees benefit from a supportive atmosphere that fosters personal and professional growth, alongside opportunities to make a meaningful impact in the local community. With a focus on teamwork and collaboration, staff are encouraged to develop their skills while enjoying the beauty of a 10-acre wildlife area.
StudySmarter Expert Advice🤫
We think this is how you could land Community Hub Administrator – Skelton Grange
✨Tip Number 1
Get to know the community! Spend some time at Skelton Grange before your interview. Chat with staff and volunteers, and soak up the vibe. This will help you understand the role better and show your genuine interest.
✨Tip Number 2
Show off your communication skills! When you meet people, be friendly and approachable. Practice answering common questions about the role and think of examples from your past experiences that highlight your organisational skills.
✨Tip Number 3
Be proactive on social media! Engage with TCV’s posts and share your thoughts on community initiatives. This not only shows your enthusiasm but also helps you get noticed by the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and know how to navigate digital platforms, which is key for this role.
We think you need these skills to ace Community Hub Administrator – Skelton Grange
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can juggle the busy nature of a community hub while keeping everything running smoothly.
Be Friendly and Approachable:Since you'll be the first point of contact for many, let your personality shine through! Use a warm tone in your written application to show us that you're the friendly face we need at Skelton Grange.
Demonstrate Your Communication Skills:Whether it's face-to-face, over the phone, or via email, effective communication is key. Make sure to showcase your experience in handling enquiries and promoting opportunities in your application.
Tailor Your Application:Take the time to tailor your application specifically for this role. Mention your familiarity with social media and publicity tools, as well as any relevant experience in community events or administration. And remember, apply through our website!
How to prepare for a job interview at Volunteer Centre
✨Know Your Community Hub
Before the interview, take some time to research Skelton Grange and its community initiatives. Familiarise yourself with their education, volunteering, and community opportunities. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Community Hub Administrator, you'll be the first point of contact for many. Prepare examples of how you've successfully handled enquiries in the past, whether face-to-face, over the phone, or via email. Highlight your ability to communicate clearly and warmly.
✨Demonstrate Organisational Skills
This role requires a high level of organisation. Be ready to discuss your methods for managing multiple tasks, such as bookings and event coordination. You might even want to bring a sample of your organisational tools or systems to share during the interview.
✨Engage with Their Publicity Tools
Familiarise yourself with the publicity tools mentioned in the job description, like social media and digital newsletters. Think of creative ideas on how you could use these platforms to promote the hub's activities. Sharing your thoughts can demonstrate your proactive approach and creativity.
