At a Glance
- Tasks: Lead a passionate team providing vital support to people living with epilepsy.
- Company: Join Epilepsy Action, a supportive and inclusive charity making a real difference.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for career progression.
- Other info: Hybrid working model with mandatory office days for collaboration and support.
- Why this job: Make a meaningful impact while leading a dedicated team in a dynamic environment.
- Qualifications: Experience in managing person-centred services and excellent communication skills.
The predicted salary is between 27974 - 34190 £ per year.
Hours: Full-time 34.5 hours per week over 5 days (this post may require some evening work for which flex is given).
Location: Hybrid working: minimum 40% of working time in the office in Yeadon. (Mondays and Thursdays are mandatory office days, additional office days may be required to meet service needs).
Salary: £36,562.60 starting salary with pay progression opportunities.
Contract: Permanent.
DBS: An enhanced check will be required for this role.
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. We understand the importance of a work-life balance, and that’s why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
About the role:
We have a range of services covering the length and breadth of the UK, delivered by our dedicated staff and volunteers. You’ll be stepping into the role of team leader becoming the driving force behind the day-to-day delivery of our award-winning UK-wide helpline providing tailored support to people living with epilepsy! The team provides support on a range of topics, from medication and wellbeing, driving to education/employment. They support people living with epilepsy themselves as well as parents and carers and they do that via multiple channels. You’ll be at the forefront of touching lives and making a difference.
As part of our dynamic services department, your mission will be to:
- Lead and inspire a team empowering them to deliver exceptional support.
- Ensure that our services consistently meet the highest quality standards, leaving a positive impact on every individual we serve.
- Forge strong partnerships with stakeholders both internally and externally, ensuring our services resonate with diverse communities across the UK.
- Play a pivotal role in crafting innovative service proposals and supporting funding applications to bring our vision to life.
About you:
We’re seeking an exceptional individual who thrives on building relationships, including over the phone and online. A brilliant communicator, with a passion for supporting staff and volunteers. Someone who tackles challenges head-on with excellent problem-solving and decision-making skills. As a crucial member of our team, flexibility is key. A skilled collaborator, who can embrace occasional evening work with enthusiasm.
What are we looking for in our ideal candidate?
- Experience of managing person-centred services is a huge plus.
- Your interpersonal skills are second to none, you are able to work brilliantly with individuals from all walks of life.
- Managing staff and volunteers is where you shine, and you thrive in a fast-paced environment where adaptability is the name of the game.
- Above all, you exude professionalism in everything you do. Your integrity, conscientiousness, self-motivation, and reliability set you apart as a true asset to our team.
If you’re ready to take on a role where every day brings new challenges and opportunities to make a meaningful difference, join us on this rewarding journey!
Interested? If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applying you can contact us for a friendly informal chat at recruitment@epilepsy.org.uk.
Being an Inclusive Organisation:
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone’s voice is heard, needs are met, and contributions are acknowledged. We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions. Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We are also proud to be a Disability Confident Leader, this means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments please let us know.
Safer Recruitment:
Epilepsy Action will ensure that all staff and volunteers who work in roles which are legally entitled to get a DBS or Access NI (Northern Ireland) check are screened appropriate to the role. If a DBS or Access NI check reveals a conviction for a sexual offence against a child or vulnerable adult, whenever it was committed, that individual is not suitable for that role and will not be recruited. Any other convictions will be considered on an individual basis.
Informal Chat: Week commencing 21st September 2026.
Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to formal interview. Formal interviews will consist of a panel interview and a presentation task. If you want to find out more about what it is like to work with us visit our jobs webpage and review our FAQs. If you have a disability or long-term health condition and feel that you would benefit from a reasonable adjustment as part of the process, please contact recruitment@epilepsy.org.uk.
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
Advice Team Leader employer: Volunteer Centre
Join our dynamic team at the Volunteer Centre in Leeds, where we pride ourselves on fostering a supportive work environment that champions employee well-being and professional growth. As a Service Manager for Crisis Services, you will benefit from flexible working arrangements, generous annual leave, and the opportunity to lead a multi-award-winning team dedicated to making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Team Leader
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Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Volunteer Centre.
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We think you need these skills to ace Advice Team Leader
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Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Volunteer Centre. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
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How to prepare for a job interview at Volunteer Centre
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Volunteer Centre. Sharing personal stories or insights can really make us stand out.
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