Carer Advisor- Hospital Discharge in Aberdeen

Carer Advisor- Hospital Discharge in Aberdeen

Aberdeen Full-Time 25761 - 36265 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support unpaid carers with hospital discharge planning and provide essential information and guidance.
  • Company: Join a compassionate organisation dedicated to supporting carers in Aberdeenshire.
  • Benefits: Enjoy a competitive salary, generous leave, and personal development opportunities.
  • Why this job: Make a real difference in the lives of carers while gaining valuable experience.
  • Qualifications: Experience in health & social care and strong communication skills are essential.
  • Other info: Flexible working hours and opportunities for career growth await you!

The predicted salary is between 25761 - 36265 £ per year.

Hours: 35 hours per week

Rate of Pay: £14.15 p/h or £25,761.49 p.a.

Location: Working from Home (this role will include home visits to Carers, work within NHS Grampian Hospital settings within Aberdeenshire and Aberdeen City, as well as community engagement sessions/drop-ins).

A driver's license and access to your own transport is essential for this role.

Work Pattern: Working 5 days per week (Monday to Friday)

Locations to be Covered: Aberdeenshire Wide with travel to Aberdeen City

We offer our staff fantastic benefits including:

  • Company pension
  • Employee assistance programme
  • Generous annual leave
  • Refer a friend programme - Receive £200 when you introduce a family member or friend to VSA
  • Investment in your personal development and career through our learning and development programmes
  • Gain recognised SCQF Qualifications
  • Access to our employee discount scheme

About the role:

The purpose of this role is to provide early support to unpaid carers across Aberdeenshire who are caring for an individual who requires support to be included in the discharge planning process from hospital. You will make an effective contribution to the provision of appropriate information, advice, support, guidance and access to services for unpaid carers. You will also support the carer in preparing a Young Carer Statement / Adult Carer Support Plan in accordance with relevant carers legislation.

Responsibilities of our Carer Advisor will include:

  • Work alongside carers referred to service and establish the impact of their caring role & complete young carers statement / adult carers support plan as appropriate detailing the impacts and supports required to support carers to continue in their caring role.
  • Raising awareness of the role undertaken by people as carers, their statutory rights & their needs, amongst those professionals who plan and manage services.
  • Collating and providing information on services available locally, giving details which can be accessed by carers.
  • Work within Aberdeenshire giving talks to raise awareness of carers' issues.
  • Advising, guiding and supporting young and adult carers on a one to one and group basis, taking on an advocacy role when required.
  • Facilitating group activities, social and training/educational events as determined by the needs and feedback of carers.
  • Investigating the nature and extent of ongoing unmet needs of carers, and determining ways of meeting those needs in accordance with available resources.
  • Regularly reviewing needs of carers in light of changing and evolving circumstances, ensuring that support and information given is relevant and appropriate and in line with current local and national legislation and guidelines.
  • Exploring and developing effective communication and informal networks amongst a wide range of individuals, including young and adult carers, volunteers, groups, agencies and health & social care professionals.
  • Any other tasks which may arise from time to time, provided they are reasonable and within the post-holder's capabilities.

What we are looking for in our Carer Advisor:

Qualifications/Training/Education:

  • Essential: Awareness and understanding of the role of unpaid carers
  • Desirable: A qualification in Community Work, Social Work, Nursing or Hospital based experience or relevant post qualifying training e.g. safeguarding

Awareness and knowledge of current legislation relating to:

  • Children and Child Protection issues e.g. the Children's Act (Scotland) 1995
  • Adult Protection issues e.g. The Adult Support and Protection (Scotland) Act 2007
  • Disability issues e.g. the Disability Discrimination Act 1995.
  • Carers Right e.g Carers (Scotland) Act 2016 and Care Reform (Scotland) Act 2025

Experience:

  • Essential: Demonstrable experience of working within the health & social care sector
  • Desirable: Demonstrable knowledge and/or experience of working with young people and adults
  • Experience of working with carers.
  • Experience of multidisciplinary meeting / case conferences / discharge planning
  • Relevant post qualifying training e.g. Safeguarding & Child or Adult Protection.

Key Skills/Aptitudes:

  • Essential: Ability to relate with both adults and young people.
  • Well developed interpersonal skills e.g. communication, listening, counselling and negotiating skills.
  • Good organisational skills.
  • Good IT skills.
  • Insight when dealing with conflicting demands.

Personal Qualities:

  • Essential: Ability to use own initiative and work as part of multiple teams within health & social care.
  • Self-reliance, and ability to work under pressure.

Desirable: Appreciation of Community Care issues.

Other Job Requirements:

  • Essential: Flexible approach to working hours- availability to work evenings and weekends (on a planned basis).
  • To ensure the protection of children and vulnerable adults whilst adhering to current legislation and national/local policies and guidelines.
  • Observe Safeguarding and Child Protection Policy as per Agency procedures and adhere to Child Protection guidelines.
  • Observe Adult Support & Protection Policy as per Agency procedure and Aberdeenshire HSCP Adult Support & Protection Procedures
  • Full and Clean Driving License and access to a vehicle.

Carer Advisor- Hospital Discharge in Aberdeen employer: Voluntary Service Aberdeen

At VSA, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of our staff. As a Carer Advisor, you will benefit from a generous annual leave policy, a comprehensive employee assistance programme, and opportunities for personal development through recognised qualifications, all while making a meaningful impact in the lives of unpaid carers across Aberdeenshire. Our commitment to community engagement and flexible working arrangements ensures that you can thrive both personally and professionally in this rewarding role.
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Contact Detail:

Voluntary Service Aberdeen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Carer Advisor- Hospital Discharge in Aberdeen

✨Tip Number 1

Get to know the company and its values before your interview. This will help you tailor your answers and show that you're genuinely interested in the role. Plus, it gives you a chance to ask insightful questions that can impress your interviewers.

✨Tip Number 2

Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you're reading from a script. Use examples from your experience that relate to the Carer Advisor role to make your answers stand out.

✨Tip Number 3

Don’t forget to highlight your interpersonal skills during the interview. As a Carer Advisor, you'll be working closely with both young and adult carers, so showing that you can communicate effectively and empathise with their situations is key.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Carer Advisor- Hospital Discharge in Aberdeen

Understanding of unpaid carers' roles
Knowledge of current legislation related to carers
Experience in health and social care sector
Interpersonal skills
Communication skills
Listening skills
Counselling skills
Negotiating skills
Organisational skills
IT skills
Ability to work under pressure
Flexibility in working hours
Advocacy skills
Experience with multidisciplinary meetings
Ability to relate to both adults and young people

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Carer Advisor role. Highlight your experience in health and social care, especially any work with unpaid carers. We want to see how your skills match what we're looking for!

Showcase Your Skills: Don’t just list your qualifications; demonstrate how they relate to the job. If you’ve got experience in advocacy or working with young and adult carers, let us know! We love seeing real-life examples of your skills in action.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining us at StudySmarter!

How to prepare for a job interview at Voluntary Service Aberdeen

✨Know Your Carers

Before the interview, brush up on your understanding of unpaid carers and their rights. Familiarise yourself with relevant legislation like the Carers (Scotland) Act 2016. This will show that you’re not just interested in the role but also passionate about supporting those who care for others.

✨Showcase Your Experience

Be ready to discuss your experience in health and social care, especially any work with young people and adults. Prepare specific examples of how you've supported carers or navigated discharge planning. This will help demonstrate your suitability for the role.

✨Communication is Key

Highlight your interpersonal skills during the interview. Think of instances where you’ve effectively communicated with diverse groups, whether it’s through counselling, negotiating, or simply listening. This role requires strong communication, so make sure to showcase this ability.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle conflicting demands. Think of scenarios where you had to use your initiative or work under pressure. Practising these responses can help you feel more confident and articulate during the interview.

Carer Advisor- Hospital Discharge in Aberdeen
Voluntary Service Aberdeen
Location: Aberdeen

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