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- Tasks: Support individuals experiencing homelessness on their journey to independence.
- Company: Threshold, a dedicated charity with over 50 years of experience.
- Benefits: Generous annual leave, competitive pension, health plan, and professional development opportunities.
- Other info: Join a supportive team committed to ending homelessness.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Empathy, strong communication skills, and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Threshold are looking for a Support Worker to join and be part of their dedicated supported housing team and help them with their mission to end homelessness by supporting people towards independence.
About the role
Based within Threshold’s supported housing team, you will be responsible for the delivery of an effective, high-quality, person-centred support service to service users with a background of homelessness and a range of needs. These include entrenched drug and/or alcohol issues, mental health issues and a range of offending backgrounds. This role supports service users and promotes engagement through the development of positive relationships and providing support to move towards independence.
About Threshold
Threshold are a Swindon charity that has been providing accommodation, support and advocacy for individuals experiencing homelessness for more than 50 years.
As well as a competitive salary, Threshold offers employees a wide range of benefits including:
- 25 days annual leave, rising to 30 days with service
- Competitive pension, Threshold will match up to 5%
- Life assurance cover, currently set at 5 x annual salary
- A health plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
- Cycle to work scheme, where you can save 25-39% on the cost of a bike and accessories
- Charity worker discounts, Threshold is a member of charityworkerdiscounts.com and you will be eligible for discounts and deals
- Professional development, Threshold invests in staff professional development
The closing date for applications is Friday 8th May 2026. To apply, please send your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role to helen.edwards@threshold.charity
Threshold – Support Worker employer: Voluntary Action Swindon
Contact Detail:
Voluntary Action Swindon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Threshold – Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, or join online forums. Building connections can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show your passion! When you get an interview, make sure to express why you care about ending homelessness and how your experiences align with Threshold’s mission. Authenticity goes a long way!
✨Tip Number 3
Prepare for situational questions. Think about scenarios where you've supported someone through a tough time or helped them gain independence. Share those stories to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Threshold team!
We think you need these skills to ace Threshold – Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Worker role. Highlight any relevant experience you have in supporting individuals, especially those facing challenges like homelessness, mental health issues, or substance abuse. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping others and how your skills can contribute to our team at Threshold. Be genuine and let your personality come through – we love seeing the real you!
Showcase Relevant Skills: In both your CV and cover letter, make sure to showcase skills that are crucial for this role, like empathy, communication, and problem-solving. We’re looking for someone who can build positive relationships with service users, so give us examples of how you've done this before.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at Voluntary Action Swindon
✨Know Your Stuff
Before the interview, make sure you understand Threshold's mission and values. Familiarise yourself with their approach to supporting individuals experiencing homelessness. This will show your genuine interest in the role and help you connect your experiences to their goals.
✨Showcase Your Empathy
As a Support Worker, empathy is key. Prepare examples from your past experiences where you've successfully built relationships with vulnerable individuals. Highlight how you’ve supported them through challenges, as this will demonstrate your ability to engage effectively with service users.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face on the job. Think about how you would handle scenarios involving mental health issues or substance abuse. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics or professional development opportunities at Threshold. This shows that you’re not only interested in the role but also in growing within the organisation.