At a Glance
- Tasks: Lead a team to provide vital information and advice for older people.
- Company: Age UK Sheffield, a trusted charity making a difference in the community.
- Benefits: Competitive salary, pension, 30 days leave, and a supportive work environment.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Make a real impact on the lives of older people while developing your leadership skills.
- Qualifications: Experience in management and a passion for supporting older adults.
The predicted salary is between 33000 - 33000 £ per year.
36.25 hours per week
Hours to be worked flexibly Monday to Friday between 8am and 6pm
£30-33K per annum, plus pension and 30 days annual leave plus public holidays
An exciting opportunity for an experienced or aspiring manager to lead our Information, Advice and Welfare Benefits Service, supporting people aged 50 and over to live the life they choose and to obtain the benefits and services to which they are entitled.
We are looking for an experienced and motivated Information and Advice Service Manager to lead our highly regarded service and support the continued development of our advice offer. This is an exciting opportunity to manage a skilled team, maintain high-quality standards, and help shape services that make a real difference to older people in Sheffield.
You will have the ability to lead and develop a specialist team of advisors, have excellent time management and IT skills, be comfortable managing a case load of customers and organising our response to high levels of demand for our services. You will be a people person, highly organised and skilled at practical problem-solving and planning. You will be passionate about promoting older people’s independence.
You will work collaboratively with colleagues, partners and funders to develop services that respond to the needs of older people across Sheffield. The role includes responsibility for service performance, quality assurance, safeguarding, financial monitoring and the achievement of contractual and funding outcomes.
Why Work for Age UK Sheffield? Age UK Sheffield is a trusted local charity supporting people aged 50 and over to live independently, improve their wellbeing and maintain social connections. Our services are recognised for their quality, compassion and holistic approach. We are committed to creating a supportive workplace where staff can develop their skills and make a meaningful difference every day.
If you are passionate about delivering excellent advice services and leading a team that helps older people live better lives, we would love to hear from you.
Closing date for applications: 12pm Monday 17th August 2026. Interviews will be held w/c 24th August 2026. All posts are subject to a Disclosure and Barring Service check. CVs are not accepted. We value diversity and are committed to be representative of the communities we serve. We are a Mindful and Disability Confident employer.
Information and Advice Manager in Sheffield employer: Voluntary Action Sheffield
Join a community-focused organisation in Sheffield that values its employees and fosters a collaborative work culture. With a comprehensive benefits package, including generous leave and flexible working arrangements, this role as a Business Intelligence Analyst offers not only the chance to make a meaningful impact but also ample opportunities for professional growth and development.
Contact Details:
Voluntary Action Sheffield Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information and Advice Manager in Sheffield
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Voluntary Action Sheffield.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Voluntary Action Sheffield.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Voluntary Action Sheffield.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Voluntary Action Sheffield. Apply directly through us to stand out!
We think you need these skills to ace Information and Advice Manager in Sheffield
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Voluntary Action Sheffield. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Information and Advice Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Voluntary Action Sheffield
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Voluntary Action Sheffield. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
