At a Glance
- Tasks: Lead VIP sales, build relationships, and create exceptional client experiences.
- Company: Vollebak, a forward-thinking brand creating future-ready clothing.
- Benefits: Competitive salary, performance commission, generous holiday, and product discounts.
- Other info: Join a dynamic team focused on innovation and extraordinary customer relationships.
- Why this job: Shape a world-class VIP programme and connect with high-net-worth clients.
- Qualifications: Experience in luxury sales and relationship management.
The predicted salary is between 60000 - 70000 £ per year.
At Vollebak, we're building clothing for the future. Our products are designed for people pushing the boundaries of science, exploration, adventure and technology. As we've grown, we've built an extraordinary global community of customers, including a significant number of high-value clients who have become some of our strongest advocates.
We're looking for a Head of VIP Sales to lead and grow this part of the business. This is a commercially driven leadership role, responsible for building long-term relationships with our highest-value customers, creating an exceptional client experience, and significantly increasing both our VIP customer base and the revenue it generates.
You'll build a world-class VIP sales programme that combines the personal service of luxury clienteling with the pace, creativity and ambition of a fast-growing global brand.
You'll know how to identify and engage high-net-worth individuals, understand what motivates them, and build trusted relationships that last for years rather than transactions that last for days.
The ideal candidate has extensive experience selling premium or luxury products to affluent customers.
You may have built private client programmes in luxury fashion, watches, automotive, travel, technology or another premium sector.
Whatever your background, you'll have a proven track record of generating significant revenue through relationship-led sales while delivering an exceptional client experience.
You'll own the strategy for acquiring new VIP customers, strengthening existing relationships and increasing customer lifetime value.
You'll create highly personalised experiences, from one-to-one consultations and exclusive product access to bespoke events and tailored communications.
Working closely with our founders and the marketing, product and customer experience teams, you'll ensure our most valuable customers receive an experience worthy of the ambition, originality and curiosity that define Vollebak.
We're looking for someone who is highly commercial, analytical and entrepreneurial.
You'll be comfortable using customer data to identify opportunities, forecast revenue, set ambitious growth targets and measure performance.
Just as importantly, you'll possess outstanding judgement, emotional intelligence and communication skills—knowing when to listen, when to advise and how to build genuine trust.
Success in this role will be measured by meaningful commercial outcomes.
You'll grow the number of VIP customers, increase revenue from existing relationships, improve retention, raise average order value and build a scalable VIP programme that becomes a major driver of long-term growth.
This role is for someone who enjoys building rather than maintaining.
You'll have the freedom to develop new ideas, experiment with new approaches and shape one of the company's most strategically important functions from the ground up.
You'll be joining a team that moves quickly, thinks differently and believes extraordinary products deserve extraordinary relationships.
If you've built trusted partnerships with high-net-worth clients, consistently delivered exceptional commercial results and want to create what could become the world's most ambitious VIP customer programme, we'd love to hear from you.
This is a full-time permanent position available for immediate start, fully office-based at our office in Camden, London.
- Competitive basic salary, plus a performance-based commission
- 25 days holiday per year, plus bank holidays
- Your birthday day off
- Company pension
- Yearly clothing allowance
- 50% product discount for personal use
- 25% friends and family product discount
- Life assurance
- Personal Healthcare benefit with access to wider family programme
- Regular company social events
- Further benefits including travel loan, cycle to work scheme, sample giveaways and more
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Head of VIP Sales in London employer: Vollebak
At Vollebak, we pride ourselves on being an innovative employer that champions creativity and ambition. Our vibrant work culture fosters collaboration and personal growth, offering employees the chance to shape their roles and contribute to a pioneering VIP sales programme in the heart of Camden, London. With competitive benefits, including a generous holiday allowance, performance-based commissions, and a supportive environment for professional development, we are dedicated to creating meaningful and rewarding experiences for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Head of VIP Sales in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Head of VIP Sales at Vollebak, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Vollebak. Tailor your message to explain why you’re drawn to them and how you can contribute as a Head of VIP Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Head of VIP Sales in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Vollebak:When writing your cover letter, make sure to tailor your message specifically for Vollebak. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Vollebak
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Vollebak that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Vollebak that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Vollebak’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
